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Supervisor

United Kingdom, London 33245.00 GBP / Year · Job Posted February 17, 2026
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Job Description

To stay ambitious, we are looking for a driven Supervisor to join the team in our London, Oxford Street store. The responsibility is to provide a luxury selling experience.

Job Responsibility

  • Provide a luxury selling experience to all customers, demonstrating excellent product knowledge and expertise in fashion
  • Confident demonstrating/ applying products to customers while making recommendations to achieve sales and targets
  • Drive and achieve individual and team objectives and be accountable for meeting your own sales results and KPIs
  • Passionate about the industry and trends
  • Self-driven to develop and maintain your own product knowledge using brand and store product information, education materials and attending training as required
  • Pro-actively engage with clients to develop customer loyalty
  • Contact clients with information on new ranges, products and instore events
  • Own the planning and delivery of in-store events in conjunction with the store and brands
  • Maintain high standards of visual presentation in stores by making sure displays are kept clean and tidy
  • Maintain exceptional levels of personal grooming with adherence to company grooming policy and guidelines at all times
  • Support with stock counts and other operational duties
  • Be a Brand Expert through positive promotion of product and company image at all times
  • Lead by example to support and coach the brand ambassadors
  • Support the store management team
  • Develop strong relationships with brand representatives
  • Perform as a team player, participating in all activities to contribute to the store objectives
  • Ensure compliance with all policies and procedures
  • Champion our company culture and values

Requirements

  • Experience leading a team in a fast paced environment
  • Demonstrates a high level of personal energy
  • Confident, assertive and personable
  • Positive and enthusiastic with a can do attitude
  • Great communication skills
  • Self-driven to upskill and learn
  • Resilient and resourceful
  • A natural coach and leader

What we offer

  • 28 days holiday a year inclusive of bank holidays
  • 20% Staff Discount across all Frasers group Stores
  • 50% in store uniform discount
  • Weekly/Monthly & Quarterly Commercial Bonuses
  • Commission led bonuses across a wide range of products
  • Long Service awards
  • Discounted Gym membership

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