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Supervisor

United Kingdom, Maidstone · Job Posted May 29, 2026
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Job Responsibility

  • Achieving targets
  • Maximising sales
  • Giving customers product expertise
  • Coaching new team members
  • Helping them settle in, develop product knowledge and grow customer retail skills

Requirements

  • Retail or customer service experience
  • Ability to sell
  • Communication skills
  • Confidence
  • Outgoing personality
  • Ambition

What we offer

  • Competitive salary
  • Bonuses
  • Staff discount
  • Sales incentives
  • Career development opportunities
  • Training and development programmes

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  • Experience as a Supervisor, Team Leader, or Shift Manager in a fast-paced environment (QSR or fast casual dining preferable)
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  • Run your shift and lead the team to deliver Popeyes’ outstanding food quality, speed of service, and guest experience standards
  • Support your management team in hitting performance goals and driving results
  • Lead pre-shift briefings and keep your team aligned, focused, and energised
  • Be the role model — set the tone, keep standards high, and lead from the front
  • Create a fun, inclusive environment where both team and guests feel the energy
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  • Take ownership of your shift performance — labour, flow, and service
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What we offer
  • Hourly rate of £12.75, increasing to £13.25 with £0.50 premium when acting as Duty Manager
  • £1000 referral bonus
  • Flexible schedules that work around you
  • Free meals on shift + discount when not working
  • Employee perks including gym + retail discounts, tech scheme
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We're Popeyes UK&I, a Times Top 100 ranked company / great place to work and Hap...
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  • Passion for people — you know great results come from great teams
  • Confidence in managing standards, compliance, and food safety
  • Strong communication skills and the ability to motivate a team
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  • A lead-from-the-front mindset — you’re hands-on and support your team at all times
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  • Run your shift and lead the team to deliver Popeyes’ outstanding food quality, speed of service, and guest experience standards
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  • Lead pre-shift briefings and keep your team aligned, focused, and energised
  • Be the role model — set the tone, keep standards high, and lead from the front
  • Create a fun, inclusive environment where both team and guests feel the energy
  • Coach, train, and develop your team — building future leaders
  • Ensure full compliance with food safety (HACCP), health & safety, and company standards
  • Take ownership of your shift performance — labour, flow, and service
  • Bring the fun and keep the energy high, the service smooth, and the culture poppin’
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  • Promptly resolve or report all issues affecting the customer experience
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  • Build relationships with the local community to develop a positive representation of the brand
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  • The ability to manage a diverse range of activities – to prioritise and multitask
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  • Present the store in-line with the company brand standards guidelines
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  • Build relationships with the local community to develop a positive representation of the brand
  • Ensure Company Policies and Procedures are being always followed and adhered to
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  • Continually advance your product knowledge and that of other employees
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