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The Dune Group Logo The Dune Group · Sales

Supervisor

Republic of Ireland, Grafton Street · Job Posted December 29, 2025
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Job Description

You’ll join our vibrant team in Grafton Street where you will play an integral role at the heart of our business. You’ll be entrusted to support the team to deliver the Dune experience and exceed our customers’ expectations in service and in-store experience. Our Supervisors offer fantastic support to our management and sales teams. You’ll enjoy making sure that customer service is a priority, that our teams are happy and motivated whilst driving the success of your store. This success of course, will all be done whilst having fun working with fabulous teams and beautiful product! We want you to love what you do as much as we do

Job Responsibility

  • Support the team to deliver the Dune experience and exceed our customers’ expectations in service and in-store experience
  • Offer fantastic support to our management and sales teams
  • Make sure that customer service is a priority, that our teams are happy and motivated whilst driving the success of your store

Requirements

  • Ability to inspire and motivate a team to deliver excellent customer service
  • A hands-on approach where you set a great example for the team, exhibiting confidence and enthusiasm towards our customers and product
  • Ability to support both the management and sales team to achieve and drive sales and targets
  • An eye for detail, enabling our stores to stay flawless
  • Passion and enthusiasm for shoes and fashion, keeping up to date with the latest trends

What we offer

  • Friendly and open culture with plenty of opportunity for development
  • Bespoke professional apprenticeship programmes
  • A competitive commission scheme which rewards the teams’ sales efforts
  • Uniform Allowance – you’ll receive a seasonal allowance to showcase our latest product whilst working in store
  • Working with charitable organisations to help raise funds and give something back
  • 60% employee discount on Dune products
  • 35 days holiday (inclusive of bank holidays – pro rata if part time)
  • Happy to talk flexible working & understand the importance of work-life balance
  • Life assurance for all team members
  • Employee awards where we celebrate success and reward commitment
  • Team incentives and socials
  • Company growth and opportunity
  • Open-minded company, welcoming thoughts and ideas to be shared
  • Access to our employee assistance programme, retailTRUST, who provide loads of resources to support with wellbeing and personal development, offer free counselling, legal advice and financial guidance
  • Our own Wellbeing Allies – there to talk when you need them
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