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Supervisor

United Kingdom, London 13.71 - 13.90 GBP / Hour · Job Posted April 11, 2026
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Job Description

We are looking for a Supervisor on a 30 hour per week permanent contract, to join the team in our Westfield (White City), London shop. As a Supervisor with Bravissimo, you will be an essential part of the store management team. Combining your passion and understanding of our service and products, it is essential that you want to be part of a team that is dedicated to giving our customers fantastic service in a fast-paced, dynamic environment and you should genuinely love going the extra mile to help others.

Job Responsibility

  • Support the Store Manager and Assistant Manager in the running of the store
  • Ensure that every customer has a fantastic experience from the moment they walk in
  • Lead, inspire and develop the team, setting them up for success
  • Ensure that every customer receives the exceptional customer service that lies at the heart of the Bravissimo experience
  • Deal with stock, both on the shop floor and behind the scenes
  • Operate the till system

Requirements

  • Supervisor experience would be advantageous
  • Genuine passion for delivering a service that makes a real difference to customers
  • Confident leader, full of enthusiasm with the ability to motivate others
  • Ability to think creatively and be keen to make suggestions to enhance the customer experience
  • Embrace change and have a fearless approach to new ideas
  • Strive for excellence, always be one step ahead through effective planning and a proactive mindset
  • Ability to really understand our purpose and to be able to make our customers feel amazing
  • Due to the nature of the roles in our shops, there is a genuine occupational requirement for post holders to be female (covered under Schedule 9, Part 1, of the 2010 Equality Act)

Nice to have

  • Supervisor experience
  • Previous experience in the lingerie sector

What we offer

  • Up to 25 days holiday
  • The opportunity to buy up to 5 additional days holiday each year
  • Access to free and confidential 24/7 employee support from Retail Trust
  • 50% discount on full priced items for you, your family & friends, up to a limit
  • Healthcare Cash Plan for you and up to 4 children through Medicash
  • Employer pension contributions up to 6%
  • Life Assurance
  • Great training and learning resources
  • Long service awards after 5 years’ service
  • Access to new and upcoming products, with the opportunity to provide feedback
  • Access to discounts at many retailers, day out destinations and gyms through Retail Trust and Medicash
  • 10% London Weighting

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