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We are looking for a Supervisor on a 30 hour per week permanent contract, to join the team in our Westfield (White City), London shop. As a Supervisor with Bravissimo, you will be an essential part of the store management team. Combining your passion and understanding of our service and products, it is essential that you want to be part of a team that is dedicated to giving our customers fantastic service in a fast-paced, dynamic environment and you should genuinely love going the extra mile to help others.
Job Responsibility:
Support the Store Manager and Assistant Manager in the running of the store
Ensure that every customer has a fantastic experience from the moment they walk in
Lead, inspire and develop the team, setting them up for success
Ensure that every customer receives the exceptional customer service that lies at the heart of the Bravissimo experience
Deal with stock, both on the shop floor and behind the scenes
Operate the till system
Requirements:
Supervisor experience would be advantageous
Genuine passion for delivering a service that makes a real difference to customers
Confident leader, full of enthusiasm with the ability to motivate others
Ability to think creatively and be keen to make suggestions to enhance the customer experience
Embrace change and have a fearless approach to new ideas
Strive for excellence, always be one step ahead through effective planning and a proactive mindset
Ability to really understand our purpose and to be able to make our customers feel amazing
Due to the nature of the roles in our shops, there is a genuine occupational requirement for post holders to be female (covered under Schedule 9, Part 1, of the 2010 Equality Act)
Nice to have:
Supervisor experience
Previous experience in the lingerie sector
What we offer:
Up to 25 days holiday
The opportunity to buy up to 5 additional days holiday each year
Access to free and confidential 24/7 employee support from Retail Trust
50% discount on full priced items for you, your family & friends, up to a limit
Healthcare Cash Plan for you and up to 4 children through Medicash
Employer pension contributions up to 6%
Life Assurance
Great training and learning resources
Long service awards after 5 years’ service
Access to new and upcoming products, with the opportunity to provide feedback
Access to discounts at many retailers, day out destinations and gyms through Retail Trust and Medicash