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We have a fantastic opportunity for an ambitious, confident, and passionate Supervisor to join our Store. We offer a wide range of career paths that you will find rewarding, challenging and you'll meet a great team of people on the way.
Job Responsibility:
Provide first class customer service
Present the store in-line with the company brand standards guidelines
Promptly resolve or report all issues affecting the customer experience
Communicate positively with all colleagues, offering advice and assistance when needed
Build relationships with the local community to develop a positive representation of the brand
Ensure Company Policies and Procedures are being always followed and adhered to
Upsell and promote our company wide promotions
Provide training to new members of the team
Continually advance your product knowledge and that of other employees
Must be able to work flexible shift patterns throughout the trading day (6am - 10pm)
Ensure store control guidelines are followed by all team members
Requirements:
Excellent communication skills
High personal and professional standards
Strong decision-making skills, and a sense of responsibility
The ability to effectively delegate tasks and activities
The ability to work under pressure and deal with challenging situations professionally
The ability to manage a diverse range of activities – to prioritise and multitask