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United Kingdom, Lancaster · Job Posted May 29, 2026
Job offer has expired
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Job Description
Our Supervisors have a special talent for amazing our Customers! Supervisor - Permanent - Full Time. We firmly believe that jewellery retail is all about having great product knowledge. Where do the gems come from in that necklace? How does that watch keep such exact time? Every product we sell has many facets behind it – and our Store Supervisors are the people who bring that product knowledge to life! You’ll be a role model of amazing customer service for other team members, achieving targets, maximising sales and giving customers the benefit of your product expertise. You’ll also help store management, especially in coaching new team members and help them to settle in, develop their product knowledge and grow their amazing customer retail skills. Your Background: You'll have retail or customer service experience, but what really sets you apart is your ability to sell. You'll have the communication skills, confidence and outgoing personality needed to build rapport with customers and showcase product features. You'll also be ambitious. Being a Store Supervisor is a stepping stone into your first management role - and with our coaching, training and support, you can develop quickly.
Job Responsibility
Be a role model of amazing customer service for other team members
Achieving targets
Maximising sales
Giving customers the benefit of your product expertise
Help store management
Coaching new team members and helping them settle in, develop product knowledge and grow customer retail skills
Requirements
Retail or customer service experience
Ability to sell
Communication skills
Confidence and outgoing personality needed to build rapport with customers and showcase product features