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Encore Global Logo Encore Global · Logistics

Supervisor, Warehouse Operations

United States, Lanham-Seabrook Employment contract 61192.00 - 79549.00 USD / Year · Job Posted May 30, 2026
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Job Description

The Supervisor of Warehouse Operations is responsible for the day-to-day operations of the warehouse, and any projects assigned. This position has emphasis on overseeing: safety, quality control, shipping / receiving of all orders, inventory control, equipment order reporting and other warehouse related logistics. The Supervisor is responsible for ensuring compliance on all warehouse policies, maintaining daily workspace standards, and successful completion of all daily tasks. Maintains high throughput by adherence to warehouse standards and ensures orders are completed in a timely manner. This position will supervise the outbound/inbound functions, supports team member development and adequate staffing levels related to business needs. The Supervisor, Warehouse Operations will report to the Manager, Warehouse Operations or the Director of Warehouse Operations.

Job Responsibility

  • Assist in monitoring daily routing to prioritize on-time delivery/pickup
  • Perform frequent reviews on delivery/pickup services and monitor on-time performance
  • Monitor regular vehicle maintenance, condition, and operation for assigned location
  • Coordinate and lead warehouse team to ensure daily tasks are completed on time and in accordance to the dock loading/unloading schedule
  • Monitor inventory levels to maximize availability and utilization for high demand products
  • Ensures high-accuracy physical inventory results and quality control and repair standards
  • Maintain warehouse in a neat and organized state and help establish projects to keep staff occupied
  • Work closely with internal customers to evaluate service levels and ensure all expectations are met
  • Ensure the highest standards of service while maintaining operation efficiency and a cohesive relationship with other departments
  • Maintain a working knowledge of equipment
  • Increase operational effectiveness by supervising direct reports and communicating PSAV Core values, strategies, and objectives
  • Monitor and improve the team's efficiency and productivity using standards and KPI's
  • Work with direct reports to improve overall service while driving efficiencies through process improvement and best practices including, but not limited to, order processing, QC & repair, warehouse processes, and overall logistics
  • Establish clear expectations regarding responsibilities, behaviors, and daily activities
  • Provide training and development opportunities for team members and ensure a safe work environment consistent with company values
  • Provide continuous feedback to direct reports and conduct annual reviews
  • Partner with HR business partners to manage human resources activity including selection, performance management, salary administration, training and development and strategic human resources planning

Requirements

  • Associate's degree or equivalent warehouse or distribution management experience, preferred
  • 3+ years of experience in warehouse or supply chain management
  • Strong problem solving skills
  • Excellent verbal and written communication skills
  • Excellent organizational and time management skills with the ability to meet or exceed multiple concurrent deadlines
  • Leadership skills

What we offer

  • comprehensive insurance options
  • generous PTO
  • company-matching 401(k)
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