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The warehouse supervisor is responsible for managing and monitoring warehouse activities including, but not limited to, receiving, putaway consolidation, replenishment, picking, load checking, loading, and shipping while ensuring continuity, productivity, efficiency and superior service to customers, suppliers and distributors.
Job Responsibility:
Direct, coordinate and monitor the daily activities and performance of warehouse workers to assure compliance of standard procedures, quality, and safety
Assure quality performance through proper staffing, effective communication, and training
Manage employee performance through motivation, delegation, development, mentoring and resolving conflict
Take corrective action as necessary on a timely basis and following company policy
Conduct regular department or pre-shift meetings to foster employee engagement, communicate any changes to company policies and procedures, address employee concerns, foster idea-sharing and suggestions for improvement
Participate in staff selection, performance and compensation evaluations, corrective action and terminations, as necessary
Continuously review warehouse procedures and recommend and/or modify the operational structure to create a more efficient and productive operation
Monitor departmental expenses
Provide necessary resources to support daily activities
Suggest and implement process improvements that will increase efficiency, productivity, safety, and quality while reducing costs (i.e. overtime hours, building and machine maintenance cost)
Enforce all policy and procedures, including safety and housekeeping, effectively and appropriately (i.e., pre-shift meetings, daily safety walkthrough, etc.)
Maintain reports and logs including productivity operations report, daily supervisor end of shift walk-through, battery watering log, and weekly safety toolbox talks
Provide and maintain a clean and safe working environment
Promote a safe working environment through safety toolbox talks, monthly safety training, and inspections
Coordinate efforts with the safety department to aid in training, conducting associate observations, updating preferred work methods, conducting accident investigations to determine root causes and perform routine safety inspections
Assure compliance of all company and local, state and federal regulatory agencies’ (i.e., OSHA) policies and regulations
Requirements:
Bachelor's degree preferred or 3-5 years equivalent education/work experience in a distribution center
3-5 years of warehouse supervisory experience with a re-distribution/distribution center
Experience with handheld radio frequency (RF) unit
Knowledge of powered industrial trucks
Powered industrial truck certification is required upon completion of internal training and testing within the first 2 weeks of being hired
Must be familiar with OSHA regulation
Knowledge of warehouse procedures and practices
inventory control processes, procedures and practices
and inventoried product line specifications (dimensions, weight, etc.)
Excellent communication (verbal and written), interpersonal and professional interactive skills
Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or government regulations
Write reports, business correspondence, and procedure manuals
Effectively prepare and present reports and information and respond to questions from suppliers, customers, management and inter-department staff
Capable of working with internal staff from other departments proactively and constructively
Strong leadership skills, including the ability to mentor and develop individuals and teams
Able to engage and lead team discussions and meetings
Understands team dynamics and works well within a team structure
Collaborative management style and a strategic team player
Excellent organizational and project management skills, including the ability to plan, prioritize and execute multiple initiatives/deadlines autonomously and shift priorities as necessary
Able to manage large, complex projects
Ability to build working relationships with internal business partners, vendors, and customers
Respond promptly to requests for service and assistance as needed
Identifies and resolves problems promptly
Expertise in gathering and analyzing information skillfully, along with develops alternative solutions
Displays willingness to make sound decisions
Tactfully approaches others
Attention to details and accuracy
Ability to add, subtract, multiply, and divide into all units of measure
compute rate, ratio, and percent
use of whole numbers, common fractions, and decimals
Understand and execute all relevant policies and procedures in a consistent, timely and objective manner
Complies with local, state and federal regulations
Provide effective training to department staff in areas such as standard operating procedures (SOP), safety, conduct, etc.
Proficient use of MS Office (Word, Excel, PowerPoint, and Outlook)
Regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, other office and warehouse equipment and telephone to talk and hear
Frequently required to reach with hands and arms and climb or balance
Occasionally required to stoop, kneel, crouch or crawl and lift up to 50 pounds and/or move up to 200 pounds with assistance
During a regular workday, must be able to stand and walk 75% of the time
Nice to have:
Voice recognition preferred but not required
Experience with WMS-HighJump/PeopleSoft, Voice Recognition and radio frequency (RF) devices a plus