Supervisor Technical Service Job at Energy Systems (Holdrege)

Service Supervisor – Service Operations

Location

United Kingdom , Birmingham

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience with Gent and Notifier systems
Proven experience in field electrical and supervisory/management
Considerable demonstrable Fire Systems industry experience
Industry specific qualifications (FIA or equivalent)
You must be fully qualified, with a certificate in IOSH or SSSTS (Health and Safety)
Proficiency in MS Office (Outlook, Word, Excel)
Strong leadership and communication skills
Excellent customer service skills
Sound knowledge of contract terms and pricing
People management skills

Job Responsibility

Create an environment where engineers are motivated to achieve their best, leading by example with a strong commitment to excellence
Work closely with the Field Line Manager to develop and implement strategies that promote continuous improvement and enhance team efficiency
Provide mentorship and training to team members, helping them develop their technical skills and fostering a culture of ongoing learning and development
Assist in the induction of new team members, ensuring they are fully prepared with the necessary skills and knowledge to excel in their roles
Actively participate in engineering tasks, providing practical, on-the-ground support and troubleshooting complex systems, products, and issues
Offer over-the-phone technical assistance to team members, helping them resolve challenges swiftly and efficiently
Regularly conduct health and safety audits within the engineering team, identifying areas for improvement and ensuring compliance with safety regulations
Develop and enforce action plans to address any safety concerns, maintaining a safe working environment for all team members
Monitor and ensure that all engineering tasks are completed to the highest standards, meeting both customer expectations and business objectives
Serve as the primary communication link between field operations and the office, ensuring clear and consistent information flow

What we offer

Competitive salary
Employee recognition scheme
Paid refer a friend bonus up to £1000
Development and progression opportunities
Annual leave increasing with service

Fulltime

Service Supervisor – Service Operations

Location

United Kingdom , Canary Wharf

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience with Gent and Notifier systems
Proven experience in field electrical and supervisory/management
Considerable demonstrable Fire Systems industry experience
Industry specific qualifications (FIA or equivalent)
You must be fully qualified, with a certificate in IOSH or SSSTS (Health and Safety)
Proficiency in MS Office (Outlook, Word, Excel)
Strong leadership and communication skills
Excellent customer service skills
Sound knowledge of contract terms and pricing
People management skills

Job Responsibility

Provide essential support to the Field Line Manager, leading a diverse team of engineers, ensuring the seamless delivery of all engineering services within KPI guidelines
Create an environment where engineers are motivated to achieve their best, leading by example with a strong commitment to excellence
Work closely with the Field Line Manager to develop and implement strategies that promote continuous improvement and enhance team efficiency
Provide mentorship and training to team members, helping them develop their technical skills and fostering a culture of ongoing learning and development
Assist in the induction of new team members, ensuring they are fully prepared with the necessary skills and knowledge to excel in their roles
Actively participate in engineering tasks, providing practical, on-the-ground support and troubleshooting complex systems, products, and issues
Offer over-the-phone technical assistance to team members, helping them resolve challenges swiftly and efficiently
Regularly conduct health and safety audits within the engineering team, identifying areas for improvement and ensuring compliance with safety regulations
Develop and enforce action plans to address any safety concerns, maintaining a safe working environment for all team members
Monitor and ensure that all engineering tasks are completed to the highest standards, meeting both customer expectations and business objectives

What we offer

Competitive salary
Supportive and professional team environment
Opportunities for training and career development
Employee social and engagement initiatives
Employee referral scheme
Van/Fuel Card/Uniform
The chance to be part of a reputable company in the fire and security industry

Fulltime

Service Supervisor – Service Operations

To provide essential support to the Field Line Manager, leading a diverse team o...

Location

United Kingdom , Nottingham

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience with Gent and Notifier systems
Proven experience in field electrical and supervisory/management
Considerable demonstrable Fire Systems industry experience
Industry specific qualifications (FIA or equivalent)
You must be fully qualified, with a certificate in IOSH or SSSTS (Health and Safety)
Proficiency in MS Office (Outlook, Word, Excel)
Strong leadership and communication skills
Excellent customer service skills
Sound knowledge of contract terms and pricing
People management skills

Job Responsibility

Create an environment where engineers are motivated to achieve their best
Work closely with the Field Line Manager to develop and implement strategies that promote continuous improvement
Provide mentorship and training to team members
Assist in the induction of new team members
Actively participate in engineering tasks
Offer over-the-phone technical assistance to team members
Regularly conduct health and safety audits
Develop and enforce action plans to address any safety concerns
Monitor and ensure that all engineering tasks are completed to the highest standards
Serve as the primary communication link between field operations and the office

What we offer

Competitive salary
Employee recognition scheme
Paid refer a friend bonus up to £1000
Development and progression opportunities
Annual leave increasing with service

Fulltime

Technical Supervisor

Are you an experienced Electrical Engineer, Maintenance Supervisor, or Technical...

Location

United Kingdom , York and Sheffield

Salary:

40000.00 GBP / Year

Boden Group

Expiration Date

Until further notice

Requirements

Level 3 qualification in Electrical Engineering or a related discipline
Previous experience within commercial building services, Facilities Management, or Hard FM
Strong technical knowledge of electrical systems, HVAC, heating, boilers, and power distribution
Experience supervising engineers, contractors, or maintenance teams
Excellent communication, leadership, and organisational skills, with a proactive approach to problem-solving.

Job Responsibility

Lead and support a team of five engineers across multiple commercial sites, driving performance and service quality
Monitor contractor performance, ensuring statutory compliance, KPIs, and safety standards are consistently achieved
Provide technical support across electrical, HVAC, heating, boilers, and power systems
Work closely with the Operations Manager to improve operational performance and maintain excellent client service
Participate in the on-call rota while supporting planned maintenance, reactive works, and continuous improvement initiatives.

What we offer

£40,000 basic salary plus annual performance bonus
Realistic OTE of around £50,000 through overtime and on-call payments
Company tools provided and business mileage paid
Clear progression into Authorised Person (AP) training and future leadership opportunities.

Fulltime

Service Supervisor

Location

United States , Pocatello

Salary:

80000.00 - 90000.00 USD / Year

Washington Corporations

Expiration Date

Until further notice

Requirements

Minimum 2-year supervisory/management experience
Preferred 2 or 4-year technical degree or equivalent job experience
Technical and diagnostic skills required
Ability to read and understand schematics
Hydraulic, engine, electrical troubleshoot, and repair
Proficient in Microsoft Office products (Outlook, Word, and Excel)
The individual in this position should be personable, highly motivated, detail oriented with the ability to work in a fast-paced environment
Provide exceptional customer service
Personal accountability and self-management to prioritize and complete all tasks required of the position
Effective verbal and written communication skills

Job Responsibility

Demonstrate Modern Machinery's core values and promote the mission and vision of the company
Follow all company policies and procedures for safe work procedures and contribute to the achievement of company safety goals
Supervise Shop Service Technicians and manage a dynamic work schedule
Maintain schedule and manage shop work
Oversee repairs and provide support/guidance
Evaluate all work for accuracy
Review and approve timecards daily
Foster a team environment and work together to form and execute solutions
Open, monitor, and review work orders with Service Administrator to close out work orders in a timely manner
Establish, promote, and ensure an outstanding level of customer service to internal and external customers

What we offer

Medical, Dental, Vision, and Prescription Insurance
Health Savings Account
401k/Roth Retirement Savings Plan with Company Match
Participation in Annual Profit-Sharing Plan
Paid Time Off (Vacation, Sick, Holiday, Bereavement & Parental Leave)
Gym Membership Reimbursement Program
Family Scholarship Program
Employee Assistance Program
Virtual Mental Health & Tele Medicine Benefit
Company Paid Life Insurance & Disability Benefits

Fulltime

Technical Service Representative

As a Technical Service Representative, you will manage in specific segments Tech...

Location

Vietnam , Hai Phong

Salary:

Not provided

PPG Industries

Expiration Date

Until further notice

Requirements

Bachelor's degree in science (Chemistry) or a related field
Minimum 3 years working experience for Powder coating or technical service for Industrial Coating
Having a technical background in coatings in service or paint shop environments adds points
Strong problem-solving skills
A candidate or employee with experience building relationships with main stakeholders for each assigned customer
Proficient in English for communication and internal reporting

Job Responsibility

Implement technical service procedures and standards
Support technical service of specific segment (Powder & Extrusion Liquid) to ensure service on time and meet customer requirements and expectations
Co-operate to investigate and reporting of customer line product complaints
Help provide technical service to customers in the entire paint process to meet required online quality and cost targets by ensuring the performance of PPG paint products and follow CAP process
Coordinate and support introduction trials of new and modified technology at customer plants to ensure they meet expectations
Promptly escalate technical risks, deviations, or potential claims to the Technical Service Representative, Lead/ Supervisor
Comply with Company and statutory E&HS regulations and quality systems

What we offer

Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents
Benefits will be discussed with you by your recruiter during the hiring process

Fulltime

Technical Supervisor

The Technical Supervisor leads floor operations with a focus on customer service...

Location

Canada , Toronto

Salary:

26.00 - 29.00 CAD / Hour

Encore Global

Expiration Date

Until further notice

Requirements

Bachelor’s degree is preferred
3-5 years of customer service or hospitality experience is preferred
3-5 year of audio visual experience is required
Internal applicants must be Technical 1-Star Certified before applying
External applicants will validate and achieve their Technical 1-Star Certification within 60 days of start date
Knowledge of technical theory
Advanced problem solving skills
Experience leading workflow and team members
A valid driver’s license is required for team members in positions that may operate Company vehicles

Job Responsibility

Lead floor operations with a focus on customer service, staff leadership and development
Directly lead the technical team to ensure operational efficiencies and customer satisfaction
Participate in location administrative duties in support of onsite operations and for career development
Responsible for accurate and timely setup, operation, and breakdown of intermediate audiovisual equipment
Troubleshoot technical issues and resolve problems quickly as they arise
Comply with all Company security and safety measures
Ensure equipment is secure from theft and/or damage when in use
Provide excellent service and strive to exceed the expectations and needs of internal and external customers
Maintain a positive relationship with all clients through effective communication
Meet with guests on site to ensure that their needs are met and the equipment setup is working properly

What we offer

Paid Time Off
Vacation Days
Paid Holidays
Floating Holidays
Sick/Personal Days
Premium Recognition Program (CenterStage)
Performance Incentive Plans (GEI Bonus)
Employee Referral Program
Annual Merit
Classroom/On the Job Training

Fulltime

After Sales Service Supervisor

The After Sales Service Supervisor within the After Sales Service Department is ...

Location

United States , Boston

Salary:

28.20 - 30.87 USD / Hour

Assessfirst

Expiration Date

Until further notice

Requirements

1-3+ years of related experience in after sales, in a luxury, manufacturing, or technical product environment preferred
Keen interest in product and quality
Strong computer skills including proficiency in Microsoft Office
Flexibility and adaptability
Client Service experience
Excellent communication skills, both written and verbal
Ability to handle difficult situations with grace, composure, diplomacy, tact, and discretion
Accuracy and attention to details
Ability to lift between 0-25 lbs. without assistance

Job Responsibility

Taking in repairs and identifying what repairs need to and can be done to the item within Hermès group guidelines
Work with clients one-on-one to identify what repairs need to and can be done to the item. Explain the process, timeline, costs, and review of the overall condition of item with the client at drop off
Proper and clear completion of COM repair form including contact information, pricing, repair lead time, process and pick up procedures are all properly explained and noted
Consistent follow up with clients on status of their repairs, throughout the repair process. Follow up includes email or phone based on client’s preference
Answer phone and email requests from clients in a timely manner, ensuring the highest level of client service is provided in each interaction
Properly log and process repairs with information from COM forms and photographs of products using the existing Excel and After Sales Service systems where applicable
Examine product and ensure that repair was properly completed, and that product is clean and presentable for return to client
Process repair transactions at POS to collect client payment and liaison with back of house team if the process is not followed
Follow up with client post-repair pick up to ensure client satisfaction
Adheres to company compliance and security procedures throughout the After Sales process

What we offer

Commission and bonus incentives based on sales performance
Medical, Dental, Vision
Life Insurance and Disability
Paid time off (annual vacation of 15 days, 11 company holidays, 3 floating holidays, 2 wellbeing days, and sick & safe time)
Paid Parental leave and transition time
401(k) and Roth Retirement plan with company matching and profit sharing
Various voluntary benefits such as flexible spending accounts, fitness reimbursement, voluntary life insurance
Product discount and EAP resources
Access to Calm App, Health Advocate, Family Building Support and more!

Fulltime

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Supervisor Technical Service

Job Description

Job Responsibility

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