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University of Rochester Logo University of Rochester · Health and Beauty

Supervisor, Surgical Support Technical Operations

United States of America, Rochester 25.79 - 33.52 USD / Hour · Job Posted March 10, 2026
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Job Description

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Responsibility

  • Oversees and directs the Surgical Support Operations Technician (SSOT) Team members
  • Oversees the training, performance evaluations, daily assignments, and work schedules of team members
  • Communicates with charge and staff nursing regarding ongoing case scheduling and needs changes
  • Ensures all necessary equipment for surgical procedures is provided, in working order, and ready to use, and offers technical support to all staff and clinicians during surgical procedures as needed
  • Oversees the execution of the daily operating room schedule from the perspective of needed equipment
  • Directs SSOT team in support of cases as required
  • Manages vacations, daily schedules, PTO, bereavement, and call-ins
  • Manages SSOT team members' assignments based on individual expertise levels and offers technical backup as needed
  • Monitors ongoing changes in the daily schedule and communicates equipment and staffing changes with SSOT team members
  • Offers assistance to the Charge Nurse in executing changes in the schedule
  • Manages and monitors newer team members’ skills building, offers precepting where needed, and provides feedback to improve team members’ learning opportunities
  • Tracks team members’ progress on skills improvements
  • Leads maintenance of perioperative lead inventory to ensure cleanliness and integrity following NYS and DOH standards
  • Builds and maintains good working relationships with Nursing staff and Attending Surgeons to better understand and serve their needs in patient care
  • Works closely with Clinical Engineering to ensure all equipment utilized in the OR is in proper working order, has current inspections, and is removed from service for repair when warranted
  • Communicates with third-party vendors to coordinate equipment maintenance and repair, as well as coordinating rental equipment
  • Coordinates equipment loaned to affiliate locations and ensures proper delivery and return
  • Builds and develops the service line and manages long-term goal expansion and service development
  • Develops and executes goals regarding strategic initiatives
  • Supports the Hospital goals, including patient safety, OR access, reduced delays, and prevention of patient harm
  • Participates in project planning meetings to coordinate construction, IT integration, installations, and implementation of medical equipment
  • Responds to device incident/event reports to address equipment malfunctions
  • Corrects identified operator errors
  • Maintains the Medical Asset log in conjunction with perioperative Leadership
  • Orders and maintains medical gases
  • Coordinates equipment replacement and offers expertise to finance personnel regarding replacing older, outdated equipment as units approach the end of service life
  • Assists in obtaining quotes from vendors for equipment replacements
  • Acts as the department laser safety officer to maintain compliance with UR safety policies
  • Oversees training of staff in becoming laser certified on individual laser systems
  • Other duties as assigned

Requirements

  • Associate's degree in Surgical Technology or other related field and 3 years of SSOT or Surgical Technologist experience required
  • Bachelor's degree in related field preferred
  • Or equivalent combination of education and experience
  • Supervisory experience preferred
  • Excel, Word, Outlook preferred
  • Certification in Surgical Technology upon hire preferred
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