Supervisor Support Services Job at Sisters of Mercy of the Americas, Inc. (Farmington Hills)

Job Description

To provide supervision and coordination of support services during the transition to a non-owned Mercy facility and new service provider.

Job Responsibility

Provide oversight to maintain the facility until turned over to new property owner
Provide oversight to maintain the duplex
Contract and coordinate with community venders for preventive maintenance, maintenance, snow removal, lawn care and landscaping in compliance with the License Agreement with Farmington Hills Senior Living
Execute the Emergency Plan for Sisters when needed
Work with Mercy High School staff overseeing the Conservancy until transfer of Conversancy is finalized
Coordinate with the Rose Senior Living construction management and the residents when there is an interruption in utility services due construction
Plan and implement the removal of equipment and furnishing in order to close of the facility
Perform office duties inclusive of processing bill payment
Provide supervision of the staff
work schedules, payroll, performance, communication and assuring continuity of these services when staff are not available
Communicate with the residents of Catherine’s Place and other Sisters of Mercy as indicated
Listen to and respond to the requests of the Sister-residents regarding the facility and support services
Follows all safety procedures and protocols and reports all hazardous conditions, defective equipment, accidents, or incidents to supervisor immediately
Perceives potential problem situations and reports to supervisor
Assists in maintaining a safe, neat, and clean environment
reports environmental deficiencies such as lighting or equipment problems to the Maintenance Department
Demonstrates a thorough knowledge of safety procedures
Performs in a calm, resourceful manner in emergency situations
Demonstrates initiative in observing what needs to be done and does it without having to be asked to do so
Accepts on call responsibilities as necessary
Remains in compliance with employee handbook and other established community guidelines
Communicates with co-workers, management, sisters, visitors, families, and others in a courteous, tactful and professional manner
Conforms with and abide by all regulations, policies, work procedures and instructions
Other duties as requested

Requirements

Associate or higher college degree
Minimum of two years’ experience with project/office management
Minimum of two years’ experience with staff supervision
Ability to cultivate effective working relationships with a broad range of employees and external contacts
Solid computer skills
Strong organizational skills and ability to establish priorities
Capable of displaying strong self-motivation and sound decision-making ability
Excellent communication skills, both oral and written
Demonstrated leadership abilities

Nice to have

Ability to maintain composure in stressful situations
Willingness to consider the advice and opinions of others
Ability to make decisions and accept responsibility for the consequences
Ability to work independently and as part of a team
Ability to be organized, resourceful and efficient
Ability to train and motivate others
Ability and willingness to act as a role model in conduct and appearance
Willingness to understand and appreciate the traditions and culture associated with the Sisters of Mercy and the Catholic Church
Prior experience in a healthcare or religious organization strongly preferred

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Supervisor Support Services

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