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The Supervisor Supply Ops role oversees the execution of service standards, policies and procedures, and objectives in the Supply Ops location with Alaska Airlines (AS) and Hawaiian Airlines (HA). As a people leader, the supervisor provides direct supervision for Supply Ops leads and agents in the performance of their duties, establishes priorities for the team to ensure operational success as we support the Technical Operations department.
Job Responsibility
Oversee and motivate team to successfully complete operational responsibilities. This includes providing prioritized material support to scheduled and unscheduled aircraft maintenance, engineering modifications, shop activities and new station start up
performing regular inventory audits and resolving discrepancies
monitoring out stations for shelf life and providing replacements
Communicate and implement new initiatives, changes to policies and procedures, and share company news
Communicate effectively with employees and ensure compliance with the provisions of the bargaining unit agreement
Evaluate performance, provide feedback and participate in recognition programs
Monitor and offer progressive counseling for improved attendance reliability
Coordinate with necessary internal and external departments, teams, couriers and vendors (e.g. AS Material Control, FedEx, Boeing, etc.) to ensure procured parts and materials are received, shipped, and available at service locations
Uphold company and regulatory safety compliance and develop safety awareness in employees
Responsible for ensuring all agents are compliant to the Safety Management System (SMS) and Hazmat shipping standards
Investigate employee accidents and resolve issues that contributed to the accident
Requirements
3 years of experience in supply ops or a relevant function
Bachelor’s degree or an additional two years of relevant training/experience in lieu of this degree
Ability and willingness to work varied shifts (e.g. nights, weekends, holidays)
Effective communication skills (e.g., verbal, written, and listening)
Proficiency with Microsoft Office applications (e.g., Word, Excel, PowerPoint, and Outlook)
High school diploma or equivalent
Minimum age of 18
Must be authorized to work in the U.S.
Nice to have
Experience with using an inventory management software platform and inventory control
Knowledge of dangerous goods shipping procedures (IATA & CFR 49) along with experience of handling, storage and shipping Dangerous Goods
Familiar with OSHA/EPA regulations in a warehouse setting
Familiar with IAM (International Association of Machinists) labor agreements or experience in within with in a bargaining unit environment
What we offer
Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air
Comprehensive well-being programs including medical, dental and vision benefits