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As a Supervisor, Sterile Processing, you’ll be the driving force behind a high-performing team, ensuring top-tier instrument processing and staff management at our contracted healthcare facilities. You’ll deliver hands-on support, expert training, and exceptional customer service while upholding the highest standards set by STERIS, regulatory bodies like TJC, OSHA, CDC, and industry leaders such as AAMI and AORN. This is your opportunity to coordinate day-to-day operations, own your shift, and make a lasting impact in a fast-paced, mission-critical environment.
Job Responsibility:
Lead and inspire the Sterile Processing Department team during your assigned shift, ensuring smooth operations and high performance
Conduct monthly one-on-one meetings with direct reports to provide feedback, set clear expectations, and drive accountability and professional growth
Support the planning and execution of new employee orientation, on-the-job training, in-service education, and quality assurance programs in coordination with the manager
Play a key role in interviewing, hiring, training, and coaching Customer employees as outlined in the contract
Oversee all aspects of sterile processing operations, including decontamination, cleaning, assembly, sterilization, and storage—ensuring compliance with all professional standards and regulations
Step in to perform Sterile Processing Technician duties when needed to maintain service excellence and meet delivery timelines
Serve as a communication bridge by following the proper chain of command and responding to Customer and end-user inquiries during and after business hours
Assist in reviewing documentation related to STERIS Standard Operating Procedures and ensure team compliance with all policies
Conduct daily observations to identify opportunities for process improvement and enhance employee performance and compliance
Champion a safe work environment by enforcing the use of PPE, universal precautions, and conducting daily safety checks
Work closely with the Education team to identify training needs and support the delivery of impactful learning experiences
Embrace additional responsibilities with a proactive and solutions-focused mindset
Requirements:
High school diploma or GED, Bachelor’s degree preferred
4+ years’ experience in Sterile Processing
1+ years’ experience in leadership (supervisor level or above with direct reports) OR 2+ years of lead experience
CRCST or CBSPD Certification and additional certification (i.e. instrument specialist, flexible endoscope, healthcare leader, manager, STERIS Assessment) required
Must be able to be compliant with hospital/customer credentialing requirements