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DAC Beachcroft is excited to be expanding our national Motor Injury team with several new Supervisor opportunities. Our Motor Injury team is known for its forward‑thinking approach and market‑leading expertise—not just in handling claims from a litigation standpoint, but in going further. We continuously track behaviours, analyse emerging trends, and translate these insights into tailored strategies that help insurers stay ahead. Our work doesn’t just respond to the market; it actively shapes it.
Job Responsibility:
Direct Supervision and Management of a team of handlers who will have responsibility for volume pre litigated and litigated cases
Technical supervision of claims
Delivery of Day one training and ongoing training in line with Motor Injury induction process
All interim and performance reviews, including probation reviews
Absence management
Cascading and communicating information
Motivating and engaging the team, as well as overseeing their well-being
Ensuring files are run pro-actively and effectively to conclusion by the relevant lawyer, with appropriate SLA and deadlines met
Ensuring that lawyers carry out work effectively to meet the needs of the clients and the commercial requirements of the firm
Ensuring any emerging risk or compliance issues that are raised by lawyers within a case are addressed and managed in conjunction with the Team Partner in the first instance
Effective allocation of work amongst the team to meet the skills and technical knowledge of the individual whilst ensuring work is carried out profitably for the firm and client
Raising and dealing with any complaint or any escalated risk or compliance issues appropriately
Act as a point of contact for clients, demonstrating a level of knowledge and skill commensurate with experience
Support marketing and business development activity within the team (e.g. attending marketing events, client training, clinics and shadowing days)
Handle a caseload of pre-litigated & litigated injury claims and achieve measures
Maintain an awareness of the firm's strategies and plans
Maintain and develop technical knowledge through attendance at training sessions and reading appropriate publications
Handle confidential information in line with the firm's data security protocols
Requirements:
Qualified Solicitor or CILEX Lawyer with the ability to conduct litigation
Nearing the end of training contract or Solicitor Apprenticeship
Demonstrable experience of handling a caseload which includes personal injury, credit hire or similar case types
A high level of personal compliance with client SLAs, protocols and KPIs
Good people management skills including the ability to motivate, coach and mentor team members at all levels
IT literate with a good working knowledge of Excel and Word
Strong ability to organise their own time, identify priority tasks and know when to ask for help
The ability to critically look at factual evidence, identify what is not right/out of the ordinary
The ability to know the principle or law but also know when is it worth pursuing it
The ability to get on with a team, speak to a customer on the phone and meet a client
The ability to stand their ground in a telephone negotiation and to receive feedback
The ability to be resilient and manage own caseload with competing demands of the team
Be a positive and approachable role model
The ability to retain knowledge and put into play new skills
Good oral and written communication skills
Demonstrates alignment with the Firm’s Cultural Principles (Clear, Creative, Determined and Supportive)
What we offer:
High levels of flexibility and a great work life balance
A well-rounded remuneration package (which includes private medical insurance, income protection insurance and discounted gym membership, amongst many other benefits)
Opportunities for growth and progression including professional funding
In person and remote social events
Opportunity to get involved in a range of Environmental, Social and Governance (ESG) activities