Supervisor, Security Systems

• Directly supervise and mentor team members, including task assignment, training, and performance management
• Oversee third-party security technology vendors and integrators, ensuring contract compliance, quality of work, and on-time delivery
• Act as the escalation point for complex systems issues and operational disruptions
• Manage enterprise video surveillance systems administration, configuration, health monitoring and troubleshooting
• Oversee physical access control systems, including user access levels, hardware coordination, and system integrity
• Ensure that physical security systems align with corporate security policies, cybersecurity standards, and compliance requirements
• Coordinate with internal and external partners, lead security system, camera deployment upgrade projects
• Establish and maintain SOPs, documentation, and system diagrams for physical security systems
• Track system performance, outages, and service tickets to identify trends and improvement opportunities
• Performs other duties as assigned

• Bachelor's Degree in Information Technology, Engineering or related field
• 4+ years of experience supporting technology systems
• 3+ years of supervisory/senior/lead experience
• Strong leadership and communication skills
• Ability to balance hands-on technical work with supervisory responsibilities
• Strong attention to detail with a proactive, problem-solving mindset
• Camera systems deployment, configuration, and lifecycle management
• Basic project management principles and vendor coordination
• Strong understanding of network fundamentals as they relate to security systems
• Proficiency with Microsoft office suite

LeneS2 certification, Milestone Certified Integration Technician (MCIT) or similar

• medical, dental, and vision coverage
• prescription drug coverage
• health care flexible spending
• dependent care flexible spending
• Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee)
• 401(k) plans
• annual bonuses
• opportunity to purchase company stock
• 11 paid holidays
• up to 20 days PTO
• state-mandated sick leave
• other leaves of absence