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Supervisor-sales

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
China, Tianjin

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Category:
Hospitality and Tourism

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

This is a supervisory sales role at Marriott International's Courtyard Tianjin Hongqiao. The role involves sales and customer service responsibilities, office duties, and fostering team collaboration. The position emphasizes professionalism, brand representation, and outstanding guest service.

Job Responsibility:

  • Contact appropriate individual or department to resolve guest calls, requests, or problems
  • use sales techniques that maximize revenue while maintaining existing guest loyalty
  • determine and give complementaries to guests as a gesture of appreciation
  • promote awareness of brand image internally and externally
  • process reservation requests, changes, and cancellations via various communication channels
  • answer, record, and process guest calls and requests
  • perform general office duties to support Sales & Marketing
  • assist management in training and motivating employees
  • serve as a role model
  • maintain confidentiality of proprietary information and assets
  • develop and maintain positive working relationships with others
  • monitor performance of employees to ensure adherence to quality standards
  • perform additional reasonable job duties as requested by Supervisors

Requirements:

  • High school diploma or G.E.D. equivalent
  • at least 2 years of related work experience
  • no supervisory experience required
What we offer:
  • Inclusive and equal opportunity employer
  • join a global team
  • access to personal and professional development
  • work with a renowned hospitality brand

Additional Information:

Job Posted:
September 02, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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