Supervisor-Sales, Marriott Bonvoy

Marriott Bonvoy

Location:
China, Beijing

Category:
Sales

Contract Type:
Employment contract

Salary:

Not provided

Save Job

Apply Position

Job Description:

The job offers a role as Supervisor-Sales at Four Points by Sheraton Beijing Haidian Hotel and Apts, requiring experience in sales and marketing, and a high level of guest interaction. The role includes tasks such as sales techniques to maximize revenue, resolving guest requests, and management support.

Job Responsibility:

Contact appropriate individual or department as necessary to resolve guest calls, requests, or problems
Use sales techniques that maximize revenue while maintaining existing guest loyalty
Determine and give complimentaries to guests as gifts for their patronage
Promote awareness of brand image internally and externally
Process requests for redeeming Marriott Rewards points
Process all reservation requests, changes, and cancellations
Answer, record, and process all guest calls, requests, questions, or concerns
Perform general office duties to support Sales & Marketing
Assist management in training and motivating employees
Serve as a role model
Follow all company policies and procedures
Ensure uniform and personal appearance are clean and professional
Maintain confidentiality of proprietary information
Protect company assets
Welcome and acknowledge all guests according to company standards
Anticipate and address guests' service needs
Thank guests with genuine appreciation
Speak with others using clear and professional language
Prepare and review written documents accurately and completely
Answer telephones using appropriate etiquette
Develop and maintain positive working relationships with others
Support team to reach common goals
Listen and respond appropriately to the concerns of other employees
Monitor the performance of others to ensure adherence to quality expectations and standards
Read and visually verify information in a variety of formats
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
Perform other reasonable job duties as requested by Supervisors.

Requirements:

High school diploma or G.E.D. equivalent
At least 2 years of related work experience
No supervisory experience.

What we offer:

Equal opportunity employer
Non-discrimination on any protected basis
Supportive and diverse working environment
Inclusive workplace culture.

Additional Information:

Job Posted:
June 06, 2025

Employment Type:

Fulltime

Work Type:

On-site work

View All Jobs In This Company

Job Link Share:

Supervisor-Sales