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This position involves supporting guests, processing Marriott Rewards requests, and performing sales techniques to maximize revenue, all while upholding high standards of professionalism, collaboration, and guest care in a dynamic hospitality environment.
Job Responsibility:
Resolve guest calls, requests, or problems
Use sales techniques that maximize revenue while maintaining guest loyalty
Process reservations and changes, including Marriott Rewards points
Perform general office duties
Work with others to reach team goals
Assist management in training and motivating employees
Welcome and acknowledge all guests
Maintain confidentiality of proprietary information
Ensure compliance with company policies and standards
Requirements:
High school diploma or G.E.D. equivalent
At least 2 years of related work experience
No supervisory experience required
Must be able to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
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