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Pyramid Global Hospitality Logo Pyramid Global Hospitality · Hospitality and Tourism

Supervisor - room housekeeping

United States, San Antonio 17.50 - 18.25 USD / Hour · Job Posted February 20, 2026
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Job Description

The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeepers have one of the most important roles that take place in a hotel daily. We are looking for individuals with great attention to detail to join our Housekeeping team as a Supervisor. The supervisor spends most of the shift inspecting guest rooms and public space to ensure cleanliness standards are achieved. This position also trains and onboards new employees to the department. The supervisor also motivates and inspires employees so they can achieve desired results.

Job Responsibility

  • Engage with guests to ensure their stay is going well
  • Work as a team to accomplish the goal of resort/hotel cleanliness
  • Coordinates the day’s work flow and distribution of duties
  • Inspect guest rooms following highest quality standards
  • Hold department employees accountable for the highest quality standards
  • Supervise and train staff to ensure that standards of cleanliness are maintained
  • Assists with performing inventory of linen and supplies
  • Assists in completion of performance evaluations
  • Uses judgment and experience to distribute work, assign rooms and duties to staff
  • Coordinate activities with Front Desk Supervisor and staff
  • Reports maintenance needs accordingly
  • Ensures employees are using/handling cleaning chemicals safely
  • Finds coverage for callouts or when house counts increase
  • Perform other related duties as requested by Management.

Requirements

  • 6 months experience in a similar Housekeeping position desirable
  • Engaging and caring personality
  • Time management skills
  • Ability to work on feet for an extended period
  • Ability to communicate effectively
  • Ability to read room numbers, dates, and basic instructions
  • Ability to move, traverse, position self to reach corners on floors and high places
  • observe conditions, detect odors, position and navigate carts weighing up to 100 lbs in tight spaces
  • operate equipment including spray bottles, vacuums, mops, brooms, dust pans, scrub pads and dusters
  • Lift, carry and position loads of at least 25lbs.

What we offer

  • Comprehensive health insurance
  • retirement plans
  • paid time off
  • on-site wellness programs
  • local discounts
  • employee rates on hotel stays
  • 401k with a company match
  • lucrative bonus programs.
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