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The Post Acute Care Supervisor will support the Team Leader in the overall vision of the ACO/CIN. They will oversee the daily operations of the post-acute programs, ensuring high-quality patient care and efficient workflows. This role involves leading nursing staff, developing new programs to reduce Post Acute spend, and implementing policies and procedures to maintain the highest standards of care while advocating for patients’ needs and preferences in care planning and the decision-making process.
Job Responsibility
Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders
Supports leadership with day-to-day operations: including but not limited to selection, training, development, performance management, staffing, and productivity of associates within the Post Acute team for the ACO/CIN
Provide ongoing mentorship to associates to foster professional growth and development
Use performance metrics and expectations to objectively assess staff performance
Monitor post-acute spend for clinics assigned to each nurse and establish goals
Collaborate with manager on strategic plans to enhance team performance and achieve departmental goals
Fosters team engagement and drives performance management by recognizing and rewarding high achievers, while inspiring and motivating individuals to reach their full potential
Understands and supports 'Triple Aim' objectives of an ACO/CIN and promotes these objectives in concert with organizational Core Values when supervising and leading the team
Optimize resource allocation to maximize efficiency and ensure team expectations are met
Maintains appropriate staffing ratios and team assignments based on volumes
Monitor compliance with regulatory requirements and organization policies
Responsible for HIPAA and Integrity compliance within the department
Responsible for the development and maintenance of policies and procedures for the team
Works closely with the department Manager and Director to identify and plan for opportunities for improvement within areas of responsibility
Monitors ACO/CIN post-acute spend across ministries for both employed and independent providers to ensure appropriate post-acute utilization and total cost of care
Oversees employed and independent provider participation in post-acute care programs
Engage with employed and independent providers to improve operational workflows
Integrate technology solutions to enhance communication and documentation processes
Develop partnerships with external organizations to expand new programs to reduce ACO/CIN high spend and collaborate and build relationships with Post Acute facilities
Identifies and collaborates with the manager to expand the post-acute care program
Identifies opportunities to enhance the post-acute care program and implement quality improvement initiatives to enhance patient care, outcomes, and reduce the total cost of care
Facilitate interdisciplinary collaboration with both other internal & external team members to ensure comprehensive patient care and efficient workflows
Manages a small case load of patients in collaboration with the Health Care Team
In coordination with the manager, develops tools, education, and workflow processes to assist the network in meeting CMS, ACO standards & initiatives
Provide formal, structured orientation/training processes for new Associates with regular opportunities for feedback and assessment of competency upon completion
Conduct training sessions and professional development programs for nursing staff to promote continuous learning
Encourage continuing education and professional development opportunities for associates
Provide leadership training to prepare associates for future supervisory roles
Creates educational material for training
Conducts interdepartmental audits and provides feedback of staff to ensure appropriate documentation, policy & procedures compliance and standards are met
Implement strategies to promote a positive work environment
Address and resolve staff disputes and patient-related issues professionally
Requirements
Bachelor of Science in Nursing (BSN) preferred
4 years post-acute nursing experience, which includes home health, skilled nursing facility, inpatient rehab facility, and/or LTACH required
2 years in a supervisory role required
5 years supporting value-based care programs, accountable care organizations, or utilization management preferred
Strong leadership, communication, and organizational skills
ability to manage multiple tasks and work under pressure required
RN license in the state of employment or compact is required