Supervisor Revenue Cycle - Patient Financial Services Job at CHRISTUS Health (Irving)

Outpatient Access Rep II

Performs functions associated with patient information processing for ambulatory...

Location

United States of America , Rochester

Salary:

18.50 - 24.98 USD / Hour

University of Rochester

Expiration Date

Until further notice

Requirements

High School diploma and 1 year related experience in an administrative office or customer service field required
Completion of Vision Care 1,2,3 courses required
Or equivalent combination of education and experience

Job Responsibility

Performs functions associated with patient information processing for ambulatory care visits
Completes the tasks of reception, registration, charge reconciliation process, appointment scheduling, eRecord task management, In Basket management and Telephone encounter management using the electronic medical record and patient access and revenue cycle systems
Ensures patient satisfaction with information processing and reception service
Requires accuracy in order to generate a billable service for the provider
Responsible for functions being completed in an accurate, efficient, and customer friendly manner
May act as a resource to new staff
Greets patients to initiate positive ambulatory experience, requests patient identification, ensures use of two identifiers to verify the correct patient, identifies healthcare provider to be seen, identifies referring provider and primary care physician, directs patients to next destination, obtains signatures as needed, identifies and assesses patients’ special needs, and monitors reception area to ensure patient needs are met
Provides interaction of warm hand-off to registration and insurance management (RIM)
Updates patients regarding waiting time for the provider every 15 minutes
Protects Personal Health Information (PHI) for patients as indicated by HIPAA regulations

Fulltime

Patient Access Supervisor

Our client is seeking an experienced Patient Access Supervisor to lead outpatien...

Location

United States , Altamonte Springs

Salary:

21.73 - 40.42 USD / Hour

Medasource

Expiration Date

Until further notice

Requirements

Minimum 2+ years of supervisory or team lead experience in a healthcare setting
3–5 years of Revenue Cycle Management (RCM) experience
Demonstrated experience with outpatient authorizations, referrals, and denials management
Hospital-based experience required (experience in small group practice alone does not meet requirements)
Proven ability to manage KPIs, work queues, and team performance metrics
Proficiency with EMR systems and Microsoft Office suite
Knowledge of insurance, financial clearance, and patient access operations
Strong communication, problem-solving, and customer service skills
Ability to step into coverage roles as needed to support team operations
High School Diploma or GED required

Job Responsibility

Supervise and lead a team of 15–20 Patient Access/Registration staff within the outpatient central registration area
Oversee registration operations for surgical, radiology, and all other outpatient modalities
Ensure coverage and support for the Medical Office Building (MOB), Women’s Center, Breast Care Center, and therapy registration areas
Monitor and manage daily KPIs, including collections, denial rates, registration accuracy, and work queue activity
Maintain and review departmental reports
identify trends and drive process improvement initiatives
Participate in staffing coverage, stepping in directly when call-outs occur to ensure seamless operations
Conduct performance management activities, including scheduling, time tracking, mentoring, coaching, and progressive discipline
Train and evaluate staff to maintain high accuracy standards and reduce denials and write-offs
Ensure compliance with payer guidelines, CMS, EMTALA, HIPAA, and organizational policies and procedures

What we offer

Competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage
401k plan that includes a company match and is fully vested after you become eligible
Paid time off, sick time, and paid company holidays
Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching

Fulltime

Pharmacy Patient Financial Advocate Supervisor

The Specialty Pharmacy Patient Financial Advocate Supervisor is responsible for ...

Location

United States , Lenexa

Salary:

Not provided

The University of Kansas Health System

Expiration Date

Until further notice

Requirements

3 years of experience in specialty pharmacy, medication assistance, prior authorizations, pharmacy benefits investigation, managed care, financial advising, claims processing, collections, or revenue cycle positions or relevant experience
3 years experience in leadership, management or supervisory position
Associates Degree in business, healthcare administration, customer service, communications, or a related field of study from an accredited college or university OR Master's Degree in business, healthcare administration, customer service, communications, or a related field of study from an accredited college or university AND 1 year experience in leadership, management or supervisory position OR 3 years of experience in specialty pharmacy, medication assistance, prior authorizations, pharmacy benefits investigation, managed care, financial advising, claims processing, collections, or revenue cycle positions or relevant experience

Job Responsibility

Manages day to day operations of PPA work with a focus on productivity, accuracy, safety and customer service
Complies with and assists with ensuring the team complies with specialty pharmacy accreditation, board of pharmacy and other applicable rules and regulations
Provides leadership presence and guidance through direction, coaching and role-modeling
Assists and guides staff with workload prioritization and redistribution
Reviews productivity and workload metrics for key activities and ensures staff are meeting goals set by department leaders
Responsible for the daily oversight of all specialty pharmacy patient financial advocates (both remote and onsite)
Assist with human resource functions such as interviewing, selection and education/training
Maintains personnel files, including documentation of appropriate staff orientation, competency, training, discipline, coaching, quality performance and performance reviews
Manages timekeeping and payroll for direct reports
Conducts employee coaching, counselling, disciplinary actions and performance reviews

Fulltime

Referral Coordinator, Financial Clearance

We’re hiring for a Revenue Cycle Referral Coordinator for the Financial Clearanc...

Location

United States , Jacksonville

Salary:

Not provided

Baptist Health (Florida)

Expiration Date

Until further notice

Requirements

High School Diploma/GED
Less than 1 year Medical Office Experience
Certified Healthcare Access Associate (CHAA) Preferred
Background in healthcare and insurance
Understanding of authorizations
Positive energy
High attention to detail
Strong communication skills

Job Responsibility

Work directly with patients, physician and physician teams, and insurance companies to obtain authorizations and/or referrals for physician, imaging services, rehabilitation, infusion therapy, radiation oncology, and surgery appointment types for both the physician and facility
Adherence to the department’s policies and procedures related to the verification of eligibility/benefits, prior authorization requirements, and other identified financial clearance related duties
Authorizations and referrals must be obtained in a timely manner and status of such must be clearly documented in the relevant systems
Timely escalation of financial clearance issues to the supervisor
Verifying patient eligibility with insurance companies
Submitting and/or verifying authorization requests
Processing 70+ accounts/requests a day by working directly with insurance companies in a low volume call center environment

What we offer

$1,000 Sign on Bonus

Fulltime

Supervisor hospital coding outpatient

Supervise and develop team members by providing coaching, performance feedback, ...

Location

United States , Aurora

Salary:

41.10 - 61.65 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

Relevant industry certification from an approved accrediting body such as AAPC or AHIMA
Based on function areas, may include bachelor’s degree in health information management, Healthcare Administration, or a related field, or equivalent experience
Mid-Revenue Cycle Expertise: Demonstrated knowledge of facility coding, professional coding, and/or HIM operational guidelines and workflows necessary to scope of work. Understanding of third-party reimbursement programs, state and federal regulatory requirements, national and local coverage decisions, and coding classification systems (ICD-10, CPT, HCPCS)
Experience in process improvement, performance management, and operational efficiency initiatives
Proficiency in EHR systems and Microsoft 365 applications
Excellent leadership and team development skills
Ability to collaborate across departments and within a matrix organizational structure
Strong problem-solving skills with the ability to work within deadlines and maintain accuracy
Effective communication skills to engage and manage diverse stakeholders
Ability to manage teams, coach staff, and foster a culture of continuous improvement and accountability

Job Responsibility

Operational Leadership: Oversee daily operations within assigned function, ensuring team performance aligns with organizational and regulatory expectations
Process Improvement & Standardization: Identify, implement, and monitor process improvements to enhance efficiency, productivity, and accuracy across the Mid-Revenue Cycle
Regulatory Compliance & Confidentiality: Ensure compliance with all applicable laws, regulations, and accreditation standards. Maintain confidentiality of patient records and escalate concerns as necessary
Performance Monitoring & Reporting: Track and analyze key performance indicators (KPIs) to assess operational effectiveness and drive continuous improvement
Technology Utilization: Leverage healthcare technology and analytics tools to optimize workflows, improve data accuracy, and enhance decision-making processes
Collaboration & Stakeholder Engagement: Serve as a liaison between Mid-Revenue Cycle functions and other departments, facilitating communication, problem-solving, and cross-functional collaboration
Team Leadership & Development: Supervise and develop team members by providing coaching, performance feedback, and professional development opportunities. Conduct hiring, training, and performance evaluations to ensure a skilled and engaged workforce
Issue Resolution & Quality Assurance: Monitor quality standards, address operational challenges, and implement corrective actions to maintain a high level of service delivery

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance

Fulltime

Revenue Cycle Referral Coordinator

This department is a large team that supports oncology patients within person an...

Location

United States , Jacksonville

Salary:

Not provided

Baptist Health (Florida)

Expiration Date

Until further notice

Requirements

High School Diploma/GED
Less than 1 year Medical Office Experience

Job Responsibility

Work directly with patients, physician and physician teams, and insurance companies to obtain authorizations and/or referrals for physician, imaging services, rehabilitation, infusion therapy, radiation oncology, and surgery appointment types for both the physician and facility
Adherence to the department’s policies and procedures related to the verification of eligibility/benefits, prior authorization requirements, and other identified financial clearance related duties
Authorizations and referrals must be obtained in a timely manner and status of such must be clearly documented in the relevant systems
The referral coordinator is responsible for timely escalation of financial clearance issues to the supervisor

What we offer

$1,000 Sign on Bonus
opportunities for growth within BMDA

Fulltime

Infusion Revenue Cycle Supervisor

The Infusion Revenue Cycle Supervisor is responsible for staff’s financial resul...

Location

United States

Salary:

61000.00 - 76000.00 USD / Year

ResMed

Expiration Date

Until further notice

Requirements

High school diploma required
Minimum of 2 years of home infusion billing or accounts receivable experience required
Minimum of 2 years of experience working in & maintaining HIPAA standards
Highly skilled in using computers & Microsoft products (Excel and Word) is required
Minimum of 2 years of Supervisory experience preferably in home infusion
Math aptitude
Strong problem-solving skills focused on resolving complex home infusion claims
An effective communicator with strong oral, written and persuasive skills and capability to deal with people at all levels in the organization and the public in a professional manner
Exceptional organizational skills with a high level of attention to detail and the ability to multitask
Self-starter, results driven, highly motivated, high energy

Job Responsibility

Understanding all general rules, guidelines, and methods to get paid from their staff’s assigned payers and the ability to back up/fill in for staff when necessary
Responsible for the financial results of each Brightree RCM customer by ensuring accuracy of their team that results in: Streamlining processes that will Reduce adjustments and write offs
Ensure that the billing methodology for each payer is documented and set-up throughout the Brightree system to realize maximum reimbursement
Propose and implement changes and updates to the configuration in areas such as: Price tables
Pharmacy Contacts
Insurance Settings
Therapy and per diems
Modules adoption
Additional Services
Identifying areas of opportunities to better streamline internal or external processes: By making suggestions for system enhancements to the Brightree System

What we offer

comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance, sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits, 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), and tuition assistance
Employees accrue fifteen days Paid Time Off (PTO) in their first year of employment, receive 11 paid holidays plus 3 floating days and are eligible for 14 weeks of primary caregiver or two weeks of secondary caregiver leave when welcoming new family members

Fulltime

New

Electrophysiology Nurse Practitioner or Physician Assistant

We have a site in Chambersburg, PA seeking Electrophysiology APP coverage starti...

Location

United States , Chambersburg

Salary:

Not provided

Fusion HealthCare Staffing

Expiration Date

Until further notice

Requirements

ACLS
BLS
Active PA license
DEA

Job Responsibility

Provide Electrophysiology APP coverage
Monday-Thursday, 8a-6p (flexible)
40 hours/week
Scheduled hours and no call
Patient load ~18/day ages 18-100
EMR: Epic

Fulltime

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Supervisor Revenue Cycle - Patient Financial Services

Job Description

Job Responsibility

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