Supervisor-Restaurant, Marriott Bonvoy

Marriott Bonvoy

Location:
China, Beijing

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Ensure staff operates effectively as a team to deliver exceptional service and meet guest needs. Oversee daily restaurant operations, inventory management, and attend to guest satisfaction. Work closely with other team members to maintain standards and drive organizational goals while ensuring safety and adherence to company policies.

Job Responsibility:

Ensure staff is working together as a team to ensure optimum service and that guest needs are met
inspect grooming and attire of staff and rectify any deficiencies
complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, and locking doors
inspect storage areas for organization, use of FIFO, and cleanliness
complete scheduled inventories and stock and requisition necessary supplies
monitor dining rooms for seating availability, service, safety, and well-being of guests
complete work orders for maintenance repairs
assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees
serve as a role model and first point of contact for the Guarantee of Fair Treatment/Open Door Policy process
follow all company and safety and security policies and procedures
report accidents, injuries, and unsafe work conditions to manager
complete safety training and certifications
ensure uniform and personal appearance are clean and professional
maintain confidentiality of proprietary information
protect company assets
welcome and acknowledge all guests according to company standards
anticipate and address guests’ service needs
assist individuals with disabilities
thank guests with genuine appreciation
speak with others using clear and professional language
develop and maintain positive working relationships with others
support team to reach common goals
listen and respond appropriately to the concerns of other employees
ensure adherence to quality expectations and standards
identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings
read and visually verify information in a variety of formats
visually inspect tools, equipment, or machines
perform other reasonable job duties as requested by Supervisors

Requirements:

High school diploma or G.E.D. equivalent
at least 2 years of related work experience
at least 1 year of supervisory experience
ability to stand, sit, or walk for an extended period of time or for an entire work shift
ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance
ability to work through narrow, confined, or elevated spaces
ability to move up and down stairs and/or service ramps
strong interpersonal and communication skills
ability to work collaboratively as part of a team

What we offer:

Opportunities for training
development
recognition
holistic well-being focus
positive work environment
equal opportunity employer

Additional Information:

Job Posted:
September 10, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Job Link Share:

Supervisor-Restaurant