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We’re looking for a hands on Restaurant Coordinator to lead the day to day operations of the Summerland Farm restaurant. This is a key leadership role responsible for running a busy venue coordinating front of house and kitchen teams, delivering a strong customer experience, and driving commercial performance. You’ll be part of a unique environment that combines hospitality, tourism, events, and farming with real opportunity to grow the restaurant as a destination dining experience.
Job Responsibility:
Leads day to day restaurant operations across front of house and kitchen, ensuring smooth service, strong customer experience, and consistent standards
Leads and develops a diverse team (including supported employees), building a positive, accountable, and high performing hospitality environment
Manages labour, rostering, stock, and menu performance to deliver budget outcomes while identifying opportunities to grow revenue
Creates a high quality dining experience that drives repeat customers, strong reputation, and integration with tourism and events
Supports delivery of functions, weddings, and tourism trade while working across Summerland Farm to maximise overall visitor experience and revenue
Leading daily restaurant operations across front of house and kitchen
Coordinating service to ensure a high quality customer experience
Managing rosters, labour KPIs, and workflow to meet demand
Working with the Head Chef on menus, stock, and cost control
Supporting functions, weddings, and tourism trade
Monitoring performance including revenue, labour, and costs
Engaging with customers and building repeat business
Coaching and developing team members
Maintaining food safety, hygiene, and workplace safety standards
Identifying opportunities to improve service, efficiency, and revenue
Requirements:
Experience in a restaurant, cafe, or hospitality leadership role
Strong understanding of service, kitchen coordination, and operations
Confident managing a team in high volume service environments
Good commercial awareness you understand labour, cost, and performance
Strong communication and customer engagement skills
Practical, hands on leader who leads from the floor
Experience with functions or events (desirable)
Nice to have:
Experience with functions or events
What we offer:
Salary Packaging: Access to NFP salary packaging up to $15,900 for living expenses and additional $2,650 for meal and entertainment expenses each year tax free
Fitness Passport: Access to subsidised Gym membership
Employee Assistance Program: Free confidential service including Money Assist, Legal Assist, Family Assist and Nutrition/Lifestyle Assist
Discounted Health Insurance: Access to a range of discounted health and wellness services through Bupa
Recognition & Rewards: Recognition for your hard work through BRAVE Reviews and our annual BRAVE Awards night
Job Satisfaction: Through making a real difference in peoples’ lives within a values-driven organisation