Supervisor-restaurant/lounge, Marriott Bonvoy

Supervisor-restaurant/lounge

Marriott Bonvoy

Location:
China, Suzhou

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Ensure staff is working together as a team to ensure optimum service and guest satisfaction. Assist management with hiring, evaluation, training, and operational processes while following quality and safety standards.

Job Responsibility:

Ensure staff is working together as a team to ensure optimum service and that guest needs are met
inspect grooming and attire of staff, and rectify any deficiencies
complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc.
inspect storage areas for organization, use of FIFO, and cleanliness
complete scheduled inventories and stock and requisition necessary supplies
monitor dining rooms for seating availability, service, safety, and well-being of guests
complete work orders for maintenance repairs
assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees
serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process
follow all company and safety and security policies and procedures
report accidents, injuries, and unsafe work conditions to the manager
complete safety training and certifications
welcome and acknowledge all guests according to company standards
anticipate and address guests’ service needs
assist individuals with disabilities
maintain adherence to quality expectations and standards
identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings

Requirements:

High school diploma or G.E.D. equivalent
at least 2 years of related work experience
at least 1 year of supervisory experience

What we offer:

Equal opportunity employer
fostering an environment of diversity and inclusion
access to opportunity for cultural, talent, and professional growth

Additional Information:

Job Posted:
July 17, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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