Supervisor - Property Motor / Recoveries Job at DAC Beachcroft (Birmingham)

Job Description

We are looking for an experienced paralegal supervisor, to effectively manage, supervise, develop and coach a team of paralegals by ensuring the team deliver and exceed against financial targets, maintain and improve the quality of service to clients. We have roles available in both our property small claims and motor recoveries teams.

Job Responsibility

Ensuring files are run pro-actively and effectively to conclusion by the relevant lawyers, with appropriate deadlines met
Ensuring that lawyers work effectively to meet the needs of the clients and the commercial requirements of the firm, managing any identified fee earner performance or conduct issues
Ensuring any client complaint, emerging risk or compliance issues within a case are identified, addressed and escalated to the Team Manager within required timescales, as well as ensuring that relevant learning points are highlighted and actioned
Direct line management for a team of paralegals
Managing performance issues for individual paralegals within their sub-team, which could include carrying out investigations, supporting the implementation and review of Performance Improvement Plans (PIPS) and providing additional technical support or training
Driving and improving individual paralegals financial performance through effective management and support
Supporting the Team Manager with recruitment activities, such as interviewing and application short-listing
Responsible for the induction of new joiners and ongoing technical development of lawyers

Requirements

Previous supervision and / or team management experience is advantageous and essential when managing paralegals undertaking more complex roles
Sufficient technical ability to supervise the allocated sub-team
A high level of personal compliance with DAC Beachcroft Group protocols and procedures
Evidence of achievement of personal financial performance
Evidence of commercial acumen
Evidence of effective people management skills including the ability to motivate, coach and mentor team members at all levels
Organised and able to handle multiple demands and deadlines simultaneously
Able to communicate confidently orally and in writing at all levels
Demonstrates alignment with the Firm’s Cultural Principles (Clear, Creative, Determined and Supportive)

What we offer

High levels of flexibility and a great work life balance
A well-rounded remuneration package (which includes private medical insurance, income protection insurance and discounted gym membership, amongst many other benefits)
Opportunities for growth and progression including professional funding
In person and remote social events
Opportunity to get involved in a range of Environmental, Social and Governance (ESG) activities

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Supervisor - Property Motor / Recoveries

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