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Under the general direction of the Director of Laboratory Services and in conjunction with the CLIA Lab Director, and Chief of Pathology, is responsible for supervising the operations of the Outpatient Phlebotomy services both on-site and off-site, the Outreach Phlebotomy services, and Point of Care Services conducted under the Laboratory’s CLIA licenses. Ensures adequate staffing, orders received are compliant, orders entered are accurate and complete, and specimens collected are correct and submitted for processing in a timely manner. Ensures phlebotomy service needs of internal and external clients are identified and plans are developed and implemented to meet them. May be required to perform phlebotomy and POCC duties as needed. POC supervisory duties will include but not limited to working with Nursing, Respiratory, Operating Room and other departments in need of POC services.
Job Responsibility:
Supervises all work performed within the sections of Outreach and Outpatient Phlebotomy and Point Of Care Services
Organizes workflow and prioritizes work as needed
Ensures hired staff performs phlebotomy and POC duties/testing according to established procedures
Coordinates the Point of Care testing program for the laboratory
Sets the standards for the quality of technical work
Establishes the goals and the policies of the department
Ensures phlebotomy and POC services needs of internal and external clients are identified and plans are developed and implemented to meet them
Investigates operational issues and performs timely and thorough follow-up to achieve satisfactory resolution
Orients new employees and student interns, trains all employees when new procedures, equipment, or methods are established, and provides remedial training to staff, as needed
Manages human resources to assure quality services and promote positive employee relations
Assures department’s operational excellence by ensuring staff delivers quality services in accordance with applicable policies, procedures and professional standards
Is responsible for the fiscal management of section
Choose POC devices appropriate for the service and patient population
Orders supplies and maintains sufficient inventory to efficiently operate the sections
Effectively communicates departmental, organization and industry information to staff
Promotes effective working relations and works effectively as part of a department/unit team inter and intra departmentally to facilitate the department's/unit's ability to meet its goals and objectives
Demonstrates respect and regard for the dignity of all patients, families, visitors and fellow employees to ensure a professional, responsible and courteous environment
Attends all required Safety Training programs, IT, Finance and other necessary training
Follows the Hospital Exposure Control Plans/Bloodborne and Airborne Pathogens
Maintains and updates technical and leadership knowledge and skills through reading and attending workshops and seminars
Requirements:
Bachelor’s Degree in Medical Laboratory Science
Will consider Bachelor of Science in Biology with current MLS Certification
Minimum of combined five (5) years of full-time employment in clinical laboratory experience in Chemistry and Hematology required
Current MLS - Medical Laboratory Scientist
CLIA/ CAP Education Verification Required
Minimum of three (3) years of progressive leadership roles desired
Must be knowledgeable and experienced in laboratory regulatory and accreditation standards compliance, quality control, and quality assurance
Skilled at managing multiple priorities
Must possess well-developed organizational and interpersonal and communication skills
Able to successfully teach theory and practice of point–of-care testing applications, software such as middleware of analyzers and any laboratory information systems
Mon-Friday, on call for the department as a supervisor
Medical Laboratory Scientist (MLS_AMT) - American Medical Technologist (AMT), Medical Laboratory Scientist (MLS) - American Society for Clinical Pathology (ASCP)