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Oversee all daily departmental operations through proactively addressing employee, patient, and organizational needs on a timely and consistent manner, while building positive relationships within Baptist Health South Florida. Practices the BHSF philosophy of service excellence in providing professional, compassionate and friendly service to patients of all ages, families, employees, physicians and community members.
Job Responsibility
Oversee all daily departmental operations through proactively addressing employee, patient, and organizational needs on a timely and consistent manner, while building positive relationships within Baptist Health South Florida
Practices the BHSF philosophy of service excellence in providing professional, compassionate and friendly service to patients of all ages, families, employees, physicians and community members
Requirements
Associates degree
Minimum of 2 years Supervisory experience and/or Lead in Patient Access or physician practice
Excellent verbal and written communication skills with emphasis in problem resolution
Ability to multitask, especially during stressful situations
Professional, detail-oriented team player
Understand performance improvement (collect data, analyze data, identify process and implement process change)
Knowledge of healthcare regulatory guidelines to include, but not limited to, HIPAA, AHCA, EMTALA
Experience in Microsoft Office products and EMR applications