Supervisor Patient Access

With oversight and support of their respective Manager, the Patient Access Supervisor is responsible for overseeing and coordinating the daily operations of the assigned Patient Access Department. This includes supervising staff involved in registration, insurance verification, financial clearance, patient check-in/check-out, or scheduling and authorization processes to ensure timely, efficient, and accurate service delivery. The role is focused on ensuring a seamless patient experience starting from the first point of contact. The position plays a key leadership role in promoting superior front-end collections and patient satisfaction by leading by example. The Patient Access Supervisor also acts as a resource for Patient Access staff, helping to resolve complex issues and ensuring compliance with policies, regulations, and service standards, while also demonstrating a proactive approach to streamline patient access processes and lead a team focused on service excellence and operational efficiency.