Supervisor patient access Job at Advocate Aurora Health (Burlington)

Patient Access Supervisor

Baptist Beaches is currently hiring for a Full-Time Patient Access Supervisor to...

Location

United States , Jacksonville Beach

Salary:

Not provided

Baptist Health (Florida)

Expiration Date

Until further notice

Requirements

High School Diploma/GED
1-2 years Customer Service Experience Required
1-2 years Healthcare Experience Required
1-2 years Insurance Experience Required
1-2 years Scheduling Experience Required
1-2 years Patient Access Services Experience Required
1-2 years Patient Financial Services Experience Required
1-2 years Leadership Experience Required
Certified Revenue Cycle Specialist (CRCS) Required Or Certified Healthcare Access Associate (CHAA) Required

Job Responsibility

Accurately register all patients and update demographic and insurance information for maintenance of accurate information
Utilization of multiple systems and interfaces
Cross-Trained in order to work in multiple patient access areas
Maintains service excellence to patients and visitors for face-to-face and telephonic encounters
Contributes to PAS Goals as defined annually
Possesses a strong understanding and able to explain State and Federal regulations including EMTALA, AHCA, and JCAHO
Maintains a professional relationship with all clinical and non-clinical team members including peer leaders in other departments
Able to articulate compliance documentation and ensure completion of required patient consent forms
Maintains patient privacy in accordance with HIPAA guidelines
Assists in the On-Call rotation for the assigned area including staffing as needed

Fulltime

Supervisor Patient Access Services - Specialty Nursing

Supervises employees engaged in scheduling, registration, insurance and procedur...

Location

United States , Tucson

Salary:

Not provided

Tucson Medical Center

Expiration Date

Until further notice

Requirements

Associates Degree (A.A.) or equivalent from an accredited two-year college or technical school, or an equivalent combination of relevant education and experience
Four (4) years related medical billing, insurance, healthcare documentation, and/or scheduling experience, preferably in a lead or supervisory role
CHAM (Certified Healthcare Access Manager) preferred
Knowledge of hospital billing, insurance and scheduling processes and procedures
Knowledge of medical terminology and coding
Skill in the use of computer applications such as: Excel, Word, Internet, e-mail, and terminal emulator programs
maintains basic knowledge of networked computer systems
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
Possesses and maintains knowledge of current regulatory and third party payer changes with respect to authorizations, verification requirements to support billing reimbursement
Ability to write reports, business correspondence, and procedure manuals

Job Responsibility

Performs supervisory functions: prepares work schedules, assigns staff, observes and reviews performance to provide input to formal evaluations, makes recommendations for personnel actions, assists in staff selection, provides orientation, training and ongoing in-services for staff, and schedules and supervises Patient Access Services functions/activities so as not to interrupt or interfere with patient care activities
Exhibits excellence in customer service through appropriate attitude and interaction with all patients, visitors and staff
adheres to and supports staff in exhibiting TMCH values of integrity, community, compassion, and dedication
Demonstrates and upholds established standards of behavior, safety, and confidentiality, as well as TMCH and department policies and standards
ensures compliance with all applicable regulatory requirements
Provides input for budget preparation and monitors/controls expenses within approved budget allocations
Compiles and distributes information regarding patient’s personal, insurance, and financial status
Provides appropriate forms to billing and other departments
Maintains department records, reports, and files as required
Authorizes written and/or verbal inquiries to third party payers to reconcile patient accounts

Fulltime

New

Lead patient access representative

The Lead Patient Access Representative performs efficient and orderly registrati...

Location

United States , Avondale

Salary:

Not provided

Phoenix Children's

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
Two (2) years of experience in a professional/clinical setting OR healthcare with at least one (1) year in registration and/or equivalent experience
Electronic Medical Record (EMR) experience
Two (2) years of experience in customer service
Follow any payer or governmental requirements as required by the organization
Advanced knowledge of Patient Access/Admissions/Registration functions
Thorough knowledge of insurance, registration process, and third party payors
Strong multitasking and communication skills

Job Responsibility

Performs efficient and orderly registration of all patients
Acts as a primary liaison for patients receiving professional and hospital services
Serves in an area specific leadership role
Facilitates communication of operation policies and procedures to Patient Access Representatives
Understands the job expectations of Patient Access Representative and fills in for staff
Thoroughly understands the front end registration modules in Vision and AMPFM
Conducts training with staff on registration process, insurance verification, treatment authorization
Provides input regarding staff performance to the Supervisor of Admitting
Resolves problems with internal and external clients
Maintains a positive working relationship with patients/guarantors, insurance companies, government entities, clinical personnel, co-workers and management

Fulltime

Referral Coordinator, Financial Clearance

We’re hiring for a Revenue Cycle Referral Coordinator for the Financial Clearanc...

Location

United States , Jacksonville

Salary:

Not provided

Baptist Health (Florida)

Expiration Date

Until further notice

Requirements

High School Diploma/GED
Less than 1 year Medical Office Experience
Certified Healthcare Access Associate (CHAA) Preferred
Background in healthcare and insurance
Understanding of authorizations
Positive energy
High attention to detail
Strong communication skills

Job Responsibility

Work directly with patients, physician and physician teams, and insurance companies to obtain authorizations and/or referrals for physician, imaging services, rehabilitation, infusion therapy, radiation oncology, and surgery appointment types for both the physician and facility
Adherence to the department’s policies and procedures related to the verification of eligibility/benefits, prior authorization requirements, and other identified financial clearance related duties
Authorizations and referrals must be obtained in a timely manner and status of such must be clearly documented in the relevant systems
Timely escalation of financial clearance issues to the supervisor
Verifying patient eligibility with insurance companies
Submitting and/or verifying authorization requests
Processing 70+ accounts/requests a day by working directly with insurance companies in a low volume call center environment

What we offer

$1,000 Sign on Bonus

Fulltime

New

Pharmacy Manager

We’re building a world of health around every individual — shaping a more connec...

Location

United States , Somerset

Salary:

65.00 - 85.00 USD / Hour

CVS Health

Expiration Date

March 28, 2026

Requirements

Active Pharmacist License in the state where the Store is located
Active National Provider Identifier (NPI)
Not on the DEA Excluded Parties list
1-2 years of experience as a Pharmacist
Regular and predictable attendance, including nights and weekends
Ability to complete required training within designated timeframe
Attention and Focus: Ability to concentrate on a task over a period of time
Ability to pivot quickly from one task to another to meet patient and business needs
Ability to confirm prescription information and label accuracy, ensuring patient safety
Customer Service and Team Orientation: Actively look for ways to help people, and do so in a friendly manner

Job Responsibility

Lead and develop a pharmacy team that provides exceptional patient care by promoting best practices and leading through change while identifying and addressing performance opportunities
Support novel program awareness, onboard newly hired pharmacy team members, and recognize colleagues for their success
Exhibit best practices when working the bench, including quarterbacking the team, providing patients with meaningful counseling, and abiding by all legal and regulatory guidelines
Direct and effective management of their pharmacy team
Living our purpose by helping to manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices
Overseeing the pharmacy team during bench shifts, including strengthening pharmacy performance measures through effective coaching and consistent follow-up of pharmacy team members
Supporting safe and accurate prescription fulfillment by following—and directing the pharmacy team to follow—pharmacy workflow procedures and utilizing the safety guardrails at every workstation
Contributing to positive patient experiences by showing empathy and genuine care, and coaching the pharmacy team to do the same: demonstrating compassionate care, collaborating with the patient’s total healthcare team, and proactively resolving insurance and/or medication issues
Proactively offering and delivering immunizations to keep patients healthy
identifying, engaging, and supporting Pharmacy Technicians to learn to immunize

What we offer

Affordable medical plan options
a 401(k) plan (including matching company contributions)
an employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
paid time off
flexible work schedules
family leave
dependent care resources
colleague assistance programs
tuition assistance

Fulltime

New

Staff Pharmacist

At CVS Health, we’re building a world of health around every consumer and surrou...

Location

United States , Versailles

Salary:

60.00 - 73.00 USD / Hour

CVS Health

Expiration Date

March 05, 2026

Requirements

Active Pharmacist License in the state where the Store is located
Active National Provider Identifier (NPI)
Not on the DEA Excluded Parties list
Regular and predictable attendance, including nights and weekends
Ability to complete required training within designated timeframe
Ability to concentrate on a task over a period of time
Ability to pivot quickly from one task to another to meet patient and business needs
Ability to confirm prescription information and label accuracy, ensuring patient safety
Actively look for ways to help people, and do so in a friendly manner
Notice and understand patients’ reactions, and respond appropriately

Job Responsibility

Living our purpose by helping to manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices
Taking direction from the Pharmacy Manager and overseeing the pharmacy as their proxy during bench shifts without overlap, including strengthening pharmacy performance measures through effective coaching and consistent follow-up of pharmacy team members and providing feedback about pharmacy team performance to the Pharmacy Manager as needed
Assumes Pharmacy Manager’s day-to-day duties when serving as the only or the primary pharmacist-on-duty
Supporting safe and accurate prescription fulfillment by following—and directing the pharmacy team to follow—pharmacy workflow procedures and utilizing the safety guardrails at every workstation
Contributing to positive patient experiences by showing empathy and genuine care, and coaching the pharmacy team to do the same: demonstrating compassionate care, collaborating with the patient’s total healthcare team, and proactively resolving insurance and/or medication issues
Proactively offering and delivering immunizations to keep patients healthy
engaging and supporting Pharmacy Technicians to learn to immunize
Supporting the effective management of pharmacy inventory by following—and coaching the pharmacy team to follow—all inventory best practices, with a special focus on protecting cold chain products for our patients and our business
Partnering with the Pharmacy Manager to ensure pharmacy operations are compliant with the appropriate state Board of Pharmacy regulations at all times
escalating issues or concerns to the Pharmacy Manager and/or Rx DL for timely resolution if/as needed

What we offer

Affordable medical plan options
401(k) plan (including matching company contributions)
employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
paid time off
flexible work schedules
family leave
dependent care resources
colleague assistance programs
tuition assistance

Fulltime

New

Staff Pharmacist

At CVS Health, we’re building a world of health around every consumer and surrou...

Location

United States , Hyde Park

Salary:

60.00 - 76.00 USD / Hour

CVS Health

Expiration Date

March 09, 2026

Requirements

Active Pharmacist License in the state where the Store is located
Active National Provider Identifier (NPI)
Not on the DEA Excluded Parties list
Regular and predictable attendance, including nights and weekends
Ability to complete required training within designated timeframe
Ability to concentrate on a task over a period of time
Ability to pivot quickly from one task to another to meet patient and business needs
Ability to confirm prescription information and label accuracy, ensuring patient safety
Actively look for ways to help people, and do so in a friendly manner
Notice and understand patients’ reactions, and respond appropriately

Job Responsibility

Living our purpose by helping to manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices
Taking direction from the Pharmacy Manager and overseeing the pharmacy as their proxy during bench shifts without overlap, including strengthening pharmacy performance measures through effective coaching and consistent follow-up of pharmacy team members and providing feedback about pharmacy team performance to the Pharmacy Manager as needed
Assumes Pharmacy Manager’s day-to-day duties when serving as the only or the primary pharmacist-on-duty
Supporting safe and accurate prescription fulfillment by following—and directing the pharmacy team to follow—pharmacy workflow procedures and utilizing the safety guardrails at every workstation
Contributing to positive patient experiences by showing empathy and genuine care, and coaching the pharmacy team to do the same: demonstrating compassionate care, collaborating with the patient’s total healthcare team, and proactively resolving insurance and/or medication issues
Proactively offering and delivering immunizations to keep patients healthy
engaging and supporting Pharmacy Technicians to learn to immunize
Supporting the effective management of pharmacy inventory by following—and coaching the pharmacy team to follow—all inventory best practices, with a special focus on protecting cold chain products for our patients and our business
Partnering with the Pharmacy Manager to ensure pharmacy operations are compliant with the appropriate state Board of Pharmacy regulations at all times
escalating issues or concerns to the Pharmacy Manager and/or Rx DL for timely resolution if/as needed

What we offer

Affordable medical plan options
a 401(k) plan (including matching company contributions)
an employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility

Fulltime

New

District Support Pharmacist

We’re building a world of health around every individual — shaping a more connec...

Location

United States , Wayne

Salary:

60.00 - 76.00 USD / Hour

CVS Health

Expiration Date

March 19, 2026

Requirements

Active Pharmacist License in the state where the Store is located
Active National Provider Identifier (NPI)
Not on the DEA Excluded Parties list
Ability to travel within a reasonable radius to support market staffing as business needs require
Regular and predictable attendance, including nights and weekends
Ability to complete required training within designated timeframe
Attention and Focus: Ability to concentrate on a task over a period of time
Ability to pivot quickly from one task to another to meet patient and business needs
Ability to confirm prescription information and label accuracy, ensuring patient safety
Customer Service and Team Orientation: Actively look for ways to help people, and do so in a friendly manner

Job Responsibility

Living our purpose by helping to manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices
Traveling the district to fill pharmacist shifts as scheduled by the District Performance Coordinator (DPC)
overseeing the pharmacy and serving as the Pharmacy Manager’s proxy during bench shifts without overlap
Supporting safe and accurate prescription fulfillment by following—and directing the pharmacy team to follow—pharmacy workflow procedures and utilizing the safety guardrails at every workstation
Assumes Pharmacy Manager’s day-to-day duties when serving as the only or the primary pharmacist-on-duty
Contributing to positive patient experiences by showing empathy and genuine care and coaching the pharmacy team to do the same: demonstrating compassionate care, collaborating with the patient’s total healthcare team, and proactively resolving insurance and/or medication issues
Proactively offering and delivering immunizations to keep patients healthy
engaging and supporting Pharmacy Technicians to learn to immunize
Supporting the effective management of pharmacy inventory in all pharmacies worked by following—and guiding the pharmacy team to follow—all inventory best practices, with a special focus on protecting cold chain products for our patients and our business
Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic

What we offer

Affordable medical plan options
a 401(k) plan (including matching company contributions)
an employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility

Parttime

Supervisor patient access

Advocate Aurora Health

Location:
United States , Burlington

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 20, 2026

Expiration:
February 23, 2026

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