Supervisor-Operations, Marriott Bonvoy

Marriott Bonvoy

Location:
Mexico, Tulum

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

The energetic and stylish Moxy Tulum seeks a Supervisor-Operations to assist with management duties, training, and guest services while maintaining Marriott’s high standards of quality and professionalism.

Job Responsibility:

Complete designated cashier and closing reports in the computer system
review shift logs/daily memo books and document pertinent information in logbooks
contact appropriate individual or department to resolve guest call, request, or problem
process all guest check-ins and check-outs
assist management in training, evaluating, counseling, disciplining, and motivating employees
report accidents, injuries, and unsafe work conditions
follow all company policies and procedures
ensure uniform and personal appearance are clean
maintain confidentiality of proprietary information
welcome and acknowledge all guests according to company standards
anticipate and address guests’ service needs
speak with others using clear and professional language
develop and maintain positive working relationships with others
ensure adherence to quality expectations and standards
perform other reasonable job duties as requested by supervisors

Requirements:

High school diploma or G.E.D. equivalent
at least 1 year of related work experience
at least 1 year of supervisory experience

What we offer:

Equal opportunity employer
access to opportunity
inclusive workplace
commitment to non-discrimination

Additional Information:

Job Posted:
June 06, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Supervisor-Operations