Supervisor, Operations Jobs

Sollis Health

Location:
United States, Coral Gables

Category:
Health and Beauty

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

As the Supervisor of Operations, you will oversee the day-to-day operations of one of Sollis Health’s concierge emergency facilities. You will be responsible for ensuring smooth day-to-day operations and that Sollis members receive exceptional service and care. You will work on the Operations management team and lead the daily activities of the center.

Job Responsibility:

Supervise the performance of clinic staff, including Front Desk Coordinators, Radiology Techs, Lab Specialists and other support staff and provide performance reviews and corrective action plans as needed
Oversee workflows for the front desk, lab, radiology and general patient flow throughout the clinic
Act as the primary point of contact when on shift for any patient or employee concerns escalating to the extended Operations leadership team as needed
Assist in maintaining inventory of supplies for the site partnering with Procurement and Nursing leadership to ensure all items are stocked
Create staff schedules for clinical and operations, complete bi-weekly payroll, and daily reconciliations of timecards for employees at your site
Facilitate a culture high-quality patient experience through exceptional and responsive encounters with Sollis members
Partner cross-departmentally with peers and leaders to increase efficiency and to provide high-quality services
Train new and existing staff on updated and new company policies
Assess and manage vendor relationships and negotiate cost effective contracts
Lead team meetings and in-service training
Assume front desk responsibilities for as needed
Performs related duties as assigned

Requirements:

Bachelor's degree required
3+ years of relevant experience in a professional environment required, preferably within healthcare, startup, or related company
1+ year of previous leadership experience
Excellent written and verbal communication skills
Ability to juggle multiple calls at once
Ability to work well under pressure
Ability to treat confidential medical information with care and discretion
Experience interfacing with senior-level executives and high-profile clientele
Ability to establish businesslike and courteous rapport in all relationships
Self-motivated with strong attention to detail
Solid organization/time management skills

Additional Information:

Job Posted:
December 12, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Supervisor, Operations