Supervisor of IT Support Services Job at Altera Digital Health Inc. UK (Pittsburgh)

IT Support Team Lead/ Technical Support Supervisor

DeVry Greenhouses is seeking an experienced and hands-on IT Support Team Lead / ...

Location

Canada , Chilliwack

Salary:

36.60 CAD / Hour

DeVry Greenhouses Ltd.

Expiration Date

Until further notice

Requirements

Diploma or degree in Information Technology, Computer Science, or related field
3-5+ years of technical support experience in a corporate or enterprise environment
Previous leadership, supervisory, or team lead experience in an IT support environment
Strong knowledge of Windows environments, Microsoft 365, networking, and end-user support
Experience supporting desktops, laptops, printers, mobile devices, and VoIP systems
Familiarity with Active Directory, SharePoint, ticketing systems, and endpoint management tools
Strong troubleshooting, communication, organizational, and customer service skills
Valid BC Driver's License and willingness to travel occasionally between company locations
Must be legally authorized to work in Canada

Job Responsibility

Respond to users experiencing technical difficulties in person, remotely, and electronically
Diagnose, troubleshoot, and resolve hardware, software, network, and connectivity issues
Provide business systems, network, and Internet support to users
Research and implement solutions using technical manuals, user guides, and support documentation
Provide training and technical guidance to users in response to identified difficulties
Supervise and support junior IT support staff through coaching, scheduling, and ticket coordination
Manage escalated support requests and ensure timely ticket resolution
Support Microsoft 365 administration including user accounts, Teams, Exchange, SharePoint, and Intune
Set up and configure computers, mobile devices, printers, scanners, and related equipment for employee use
Maintain IT asset inventory, documentation, and problem/solution logs

What we offer

RRSP matching
extended health & dental benefits
professional growth and development opportunities

Fulltime

It Support Supervisor / Help Desk Manager

The IT Support Supervisor will oversee daily help desk operations and lead a tea...

Location

United States , Los Angeles

Salary:

105000.00 USD / Year

Robert Half

Expiration Date

Until further notice

Requirements

4+ years of experience supporting IT systems in a large professional services or enterprise environment
2+ years of experience leading or supervising technical support teams
Strong proficiency with Microsoft 365 and enterprise productivity tools
Hands-on experience supporting Citrix environments and troubleshooting connectivity/performance issues
Strong knowledge of Windows operating systems and enterprise applications
Proven ability to manage escalations and interact with senior stakeholders
Excellent communication, leadership, and organizational skills

Job Responsibility

Lead, manage, and mentor a team of IT Support Specialists, driving performance and professional development
Oversee day-to-day help desk operations, including ticket queues, calls, and service channels
Ensure adherence to service level agreements and maintain high standards of service delivery
Act as the primary escalation point for complex or high-impact technical issues
Analyze service data, identify trends, and implement process improvements to enhance efficiency
Coordinate staffing, workload distribution, and resource planning to ensure consistent coverage
Collaborate with IT leadership and cross-functional teams to resolve systemic issues
Prepare and present operational reports, metrics, and insights to leadership
Support hiring, training, performance management, and disciplinary actions for team members
Contribute to continuous improvement initiatives, documentation, and operational workflows

What we offer

Overtime eligibility
Discretionary bonus opportunities
Comprehensive medical, dental, and vision coverage
401(k) with employer contributions and profit-sharing plan
Paid vacation, sick time, and personal days

Fulltime

IT Support Supervisor

The IT Support Supervisor is responsible for supporting all game day and event t...

Location

United States , Tempe

Salary:

Not provided

Aramark

Expiration Date

Until further notice

Requirements

+ years of IT support experience (POS or high-volume operations strongly preferred)
Prior lead or supervisory experience preferred
Experience supporting: POS systems (stadium or retail preferred), Basic networking (Wi-Fi, connectivity troubleshooting), Hardware troubleshooting (printers, handhelds, terminals)
Strong problem-solving skills with ability to work under pressure
Excellent communication and leadership skills

Job Responsibility

Lead IT support for all home games and major events, including pre-event setup, live support, and post-event breakdown
Ensure all POS systems (Shift4, Tapin2, handhelds, Mashgin kiosks) are fully operational and tested prior to event start
Troubleshoot real-time issues impacting concessions, bars, suites, and premium service operations
Act as the on-site escalation point for all technology-related issues during events
Assist with concessions supervision of stands and portables
Support deployment, configuration, and maintenance of POS terminals and kiosks, handheld ordering devices and scanners, printers, routers, and networking equipment
Monitor system performance and minimize downtime to protect revenue and throughput
Coordinate with operations teams to ensure stands are fully functional and ready for service
Supervise part-time IT staff and/or event support personnel
Assist with scheduling and coverage for events

Fulltime

Support Services Supervisor Hospital Laboratory

Oversight of Laboratory Support Services PM/Nights and Histology/AP lab. Hours p...

Location

United States

Salary:

30.70 - 46.05 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

High School diploma or equivalent
Typically requires 3 years of experience in laboratory services and operations
Demonstrated leadership skills including project management, decision making, delegation, team building, customer service, and conflict resolution
Ability to grow leaders through coaching, guidance, and development planning
Advanced knowledge of regulatory compliance, accrediting and licensing agency requirements
Current knowledge of medical and technical advancements to plan for future growth and development
Intermediate computer skills including knowledge and experience with laboratory information systems
Excellent organization and communication skills
Must be able to handle stressful situations in a calm and professional manner

Job Responsibility

Assumes responsibility for the day-to-day operations of the department including providing work direction, expertise, and guidance to the staff
Oversees the non-clinical laboratory operations, which may include phlebotomy, specimen management and/or waived laboratory testing
Actively participates in projects to meet strategic initiatives including implementation and development of quantitative outcomes
Monitors budget compliance
Analyzes laboratory fiscal needs, and departmental performance and takes action to address variances
Collaborates and implements performance improvement processes to optimize teammate engagement, and physician and patient satisfaction
Ensures quality, regulatory, accreditation, compliance and competency standards are met
Ensures compliance with current policies, procedures, and standardization and/or consolidation decisions
Coordinates orientation, training, and competency testing of staff and/or students
Maintains competency, as needed, in areas of responsibility

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance

Fulltime

IT Support Supervisor

We are seeking an experienced IT Support Supervisor to lead a remote team respon...

Location

United States , Indianapolis

Salary:

90000.00 - 130000.00 USD / Year

Revel Staffing

Expiration Date

Until further notice

Requirements

MediClear certification or equivalent HIPAA credential
Associate’s degree in Clinical Informatics, Computer Science, Business, or a related field
OR High school diploma/equivalent plus 2 years of IT operations experience
Strong understanding of IT workflows, healthcare applications, data integrity, and training methodologies
Ability to manage priorities, lead teams, and support remote staff

Job Responsibility

Supervise and support a team of IT training and application support specialists
Oversee development and delivery of IT training
Ensure system stability, data integrity, and regulatory compliance
Collaborate with cross-functional leaders to align training with organizational needs
Maintain documentation, workflows, and training materials
Monitor team performance, provide coaching, and manage schedules/assignments
Promote a culture of customer service, accountability, and continuous improvement

Fulltime

Network Services Support Supervisor

This opportunity is supervising an IT help desk on the Island of Diego Garcia in...

Location

United Kingdom , Reading

Salary:

Not provided

Amentum

Expiration Date

Until further notice

Requirements

Bachelor's degree from an accredited four-year college or university with a major in computer science, information systems, engineering, business, or approximately 10 years of experience in related fields
Two years of IT management experience
Experience with data center environment in areas of network for voice and data, Internet infrastructure, and security
Active Clearances required: Must have an Active Secret US Government Clearance
US Citizenship is required to maintain a Secret Clearance

Job Responsibility

Supervising an IT help desk on the Island of Diego Garcia in the British Indian Ocean
Oversee a team that provides the IT support for the logistics operation that runs the day-to-day operation on the base
Safety - Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment
Quality - Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction
Procedure Compliance - Each employee must read, understand, and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policies pertaining to job

Fulltime

Supervisor - Community Support Services

The Supervisor of Community Support Service will be responsible for the supervis...

Location

Canada , Rainy River, Emo, Fort Frances, Atikokan

Salary:

32.88 - 43.85 CAD / Hour

Riverside Health Care

Expiration Date

Until further notice

Requirements

Certificate of Competence from the College of Nurses of Ontario (RPN), OR Two-year post-secondary diploma in business administration, healthcare administration, or an equivalent combination of education and work experience as deemed appropriate by Riverside Healthcare Facilities Inc.
Minimum 3 years related experience in a healthcare setting, including experience in community environments
Experience with supervision of staff, scheduling of staff, day to day oversight, performance management, and labour relations preferred
Knowledge of budgeting, and financial management preferred
Demonstrated knowledge and understanding of Home and Community Care Support Services locally, regionally and provincially
High degree of proficiency using office software applications, including word processing, spreadsheet and email software
Knowledge and understanding of software applications specific to Home and Community Care and Hospital sector (i.e. Health Partners Gateway and AlayaCare) is an asset
Ability to problem solve, exercise good judgement, build effective relationships, work productively in a team environment
and demonstrate tact and diplomacy
Demonstrated ability to function effectively in a fast-paced healthcare environment with excellent organizational and time management skills with the ability to multitask and prioritize workload in an office setting

Job Responsibility

Supervision and leadership of all programming, with direct oversight of the Community Support Services Coordinators
Ensure benchmarks for quality care and productivity are met
Assist the Community Services Director in the planning, organizing and delivery of all community support services
Monitor both clients and staff to ensure appropriate services are delivered
Performance management of staff under their direction including performance appraisal, training and development, and if required, discipline
Assist with the hiring, orientation, training, supervision, evaluation and discipline of the Community Support Services (CSS) staff
Oversee scheduling in accordance with appropriate collective agreements to ensure staffing is aligned to client and program needs
Accountable to ensure payroll submissions are provided on time and are accurate
Handle private and confidential information relating to staff illnesses, disciplinary procedures, grievances and labour relation issues
Ensure all Occupational Health & Safety requirements are met regarding inspections, required meetings, and minute taking

Fulltime

It supervisor- part-time - university of iowa stadium/arena

The Hourly Supervisor is responsible for improving the profitability of Operatio...

Location

United States , Iowa City

Salary:

Not provided

Aramark

Expiration Date

Until further notice

Requirements

Must have 3-5 years of relevant experience
Current Certifications as needed

Job Responsibility

Controls the labor costs by supervising daily staffing levels as needed while driving efficiency from all staff
Retains control of production costs, supply costs, and inventory by adhering to all standards of operation
Audits service and quality on a regular basis
Adheres to all standards and established tracking procedures daily
Develops and implements strategies to achieve customer satisfaction goals
Supervises teamwork and service on a regular basis
Supervises day-to-day employee issues in a professional manner while adhering to all Aramark policies and procedures
Supports and implements training programs that develop skills to better serve guests, build repeat business, grow revenue, and improve morale
Assists in annual employee reviews and supervises interim performance issues
Supervisor accurate adherence to Aramark's time and attendance procedures

Parttime

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Supervisor of IT Support Services

Job Description

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