Supervisor of claim operations

SDS seeks a results-driven professional that will supervise a team of dedicated resources working in an environment characterized as highly transactional and repetitive. This role will create and promote a collaborative environment of transparency, trust & mutual respect with full communication & delegation of responsibilities, where everyone feels motivated to perform at their best; establish and clearly communicate expectations and accountabilities; monitors and evaluate performance; delivers timely and thorough feedback concerning group and individual performance, including areas for improvement and development needs in which to help team members maximize opportunities to gain valuable skills that will translate into strong performance in current/future roles. This role will also facilitate, and support efforts designed to streamline/automate workflows and transactions, improve provider/client experiences, and proactively identify operational risks that may come with scaling business operations.