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Residence Inn Edinburgh are recruiting for a Night Supervisor to join our team! We are a first-class location in the heart of the city! Our aparthotel has 107 rooms and is well suited for long-term business travellers and leisure guests. Spacious suites with full kitchens offer the comforts of the modern home, while employees provide service with a human touch to business and leisure travellers alike. Working at Residence Inn, you will build relationships grounded in team work and experience the legendary Residence Inn service culture which focuses on delivering the unique needs long stay guests. As a Night Supervisor at Residence Inn, you are responsible for completing reporting tasks related to concluding the days business. During a typical shift, you will be working as part of a team to ensure all our guests feel welcomed, valued and appreciated, leading to a fantastic stay.
Job Responsibility:
Complete end of day activities including posting charges to accounts, running night audit backup, and roll the date
Process all payments types such as room charges, cash, checks, debit and credit
Print contingency lists to have a record of all guests in case of an emergency
Process all guest check in/ check outs
Duties include fire walks, security checks, cleaning public areas, and breakfast prep
As the Supervisor on shift you will lead, coach and manage the night team
Requirements:
Passion & Drive
Reliability & Organised
Eager to Learn
Night shift experience in a hotel is encouraged
Experience in leading a team
What we offer:
Discounted room rates for you, as well as your friends & family worldwide
Discount on food & beverage at Marriott hotels worldwide
Marriott benefit hub providing discount at many huge brands
Personalised training and development opportunities
Wellness programmes
Free meals on duty
Free use of the gym
Opportunity to earn more through company incentives