Supervisor, Meter Services, Gas

• Manages performance by reviewing and evaluating work of employees
• Fosters an environment of teamwork, creativity and problem solving
• Ensures compliance with regulatory and Company work rules and procedures
• Communicates with customers and community officials concerning all aspects of operations and service delivery
• Ensures the safety of personnel by taking direct preventive measures
• Ensures that work is performed in accordance with appropriate Company standards and work methods
• Identifies, develops and implements work processes and practice improvements
• Directs the work planning process including preparation and prioritization of work plans
• Assume on-call supervisory assignments as required
• Will have storm duty assignments

• Must pass Operator Qualification tests related to job
• Thorough knowledge of gas distribution system, production plant operation, metering regulations and gas-fired equipment
• Thorough knowledge of construction, operating and maintenance practices, procedures, and standards
• Working knowledge of applicable governmental, legal and regulatory codes affecting natural gas distribution, production and metering and service activities
• Working knowledge of schematics, blueprints and wiring diagrams, working knowledge of accounting and business procedures
• Ability to operate computers
• Demonstrated ability to analyze gas distribution and production problems, determine solutions and take corrective action
• Working knowledge of the Company-Union contract
• Demonstrated leadership abilities, including ability to effectively provide work direction to assigned personnel according to established work practices, safety standards, and within provisions of applicable Company—Union Agreement and Eversource policies
• Must possess excellent customer service skills
• Ability to use PC desktop applications (e.g., Microsoft Word & Excel)
• Bachelor's degree in applied sciences or equivalent experience
• Five (5) to ten (10) years of experience in field service, utility operations or technical discipline and/or customer service experience
• Supervisory experience preferred

Supervisory experience

• Competitive total rewards program
• Eligible for a potential incentive