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Promote awareness of brand image internally and externally; collaborate with the Sales & Marketing team to maximize revenue; provide superior guest services; support Marriott International's hospitality values
Job Responsibility:
Promote awareness of brand image internally and externally
Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott
Communicate with potential owners via telephone to set up preview package sales/tours
Encourage guests or callers to purchase or schedule preview package sales/tours
Explain details and requirements related to attending a sales presentation to potential owners
Verify that individuals meet eligibility requirements for preview package sales/tours
Determine and give complimentaries to guests as gifts for their patronage
Perform general office duties to support Sales & Marketing
Receive, record, and relay messages accurately, completely, and legibly
Assist management in training, evaluating, counseling, and motivating and coaching employees
Serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process
Follow all company policies and procedures
Welcome and acknowledge all guests according to company standards
Develop and maintain positive working relationships with others
Ensure adherence to quality expectations and standards
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
Perform other reasonable job duties as requested by Supervisors
Requirements:
High school diploma or G.E.D. equivalent
At least 1 year of related work experience
No supervisory experience
What we offer:
Training opportunities
Environment fostering personal development and well-being
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