Supervisor-Loss Prevention

• Patrol all areas of the property
• secure rooms
• assist guests with room access
• conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit
• monitor Closed Circuit Televisions and alarm systems
• authorize, monitor, and document access to secured areas
• assist guests/employees during emergency situations
• respond to accidents, contact EMS or administer first aid/CPR as required
• gather information and complete reports
• defuse disturbances in accordance with company policies and procedures
• resolve safety hazard situations
• handle all interruptions and complaints
• escort unwelcome persons from the property
• ensure compliance with alcoholic beverage control laws
• call for assistance using proper code responses
• provide proper paperwork to employees
• assist management in training, motivating and coaching employees
• serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process
• report accidents, injuries, and unsafe work conditions to manager
• complete safety training and certifications
• ensure uniform and personal appearance are clean and professional
• maintain confidentiality of proprietary information
• protect company assets
• welcome and acknowledge all guests according to company standards
• anticipate and address guests’ service needs
• thank guests with genuine appreciation
• prepare and review written documents accurately and completely
• answer telephones using appropriate etiquette
• develop and maintain positive working relationships with others
• support team to reach common goals
• listen and respond appropriately to the concerns of other employees
• ensure adherence to quality expectations and standards
• read and visually verify information in a variety of formats
• visually inspect tools, equipment, or machines
• enter and locate work-related information using computers and/or point of sale systems
• move at a speed required to respond to situations
• stand, sit, or walk for an extended period of time
• move, lift, carry, push, pull objects weighing less than or equal to 50 pounds without assistance
• grasp, turn, and manipulate objects of varying size and weight
• move through narrow, confined, or elevated spaces
• move over sloping, uneven, or slippery surfaces
• perform other reasonable job duties

• High school diploma or G.E.D. equivalent
• at least 2 years of related work experience
• at least 1 year of supervisory experience

None

• Equal opportunity employer
• non-discrimination on protected bases
• access to opportunity-rich environment
• professional growth opportunities
• inclusion in global team