Supervisor-Loss Prevention

• Ensure that any unusual behavior or emergency situation is dispatched to appropriate personnel for investigation and recorded
• Ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day
• Learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values

• Monitor Closed Circuit Televisions (CCTV), perimeter alarm system, duress alarms, and fire life safety system
• Assist guests or employees during emergency situations
• Administer first aid/CPR as required
• Maintain confidentiality of all Security/Loss Prevention and property reports/documents
• Provide proper paperwork to employees that require outside medical treatment
• Conduct investigations and gather evidence related to theft/fraud or lost items, noise complaints, assault complaints, food poisoning complaints, and other guest complaints and incidents
• Assist manager/supervisor in ensuring insurance carrier is notified of liability situations
• Report accidents, injuries, and unsafe work conditions to manager
• Welcome and acknowledge all guests according to company standards
• Speak with others using clear and professional language
• Prepare and review written documents accurately and completely
• Answer telephones using appropriate etiquette
• Develop and maintain positive working relationships with others
• Read and visually verify information in a variety of formats
• Visually inspect tools, equipment, or machines
• Enter and locate work-related information using computers and/or point of sale systems
• Move at a speed required to respond to work situations
• Stand, sit, or walk for an extended period of time or for an entire work shift
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance
• Grasp, turn, and manipulate objects of varying size and weight
• Move through narrow, confined, or elevated spaces
• Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping
• Perform other reasonable job duties as requested by Supervisors
• CPR Certification
• First Aid Certification

• Some college
• At least 2 years of related work experience

Chance to be proud of the work you do and who you work with