Supervisor-Loss Prevention, Marriott Bonvoy

Marriott Bonvoy

Location:
China, Shanghai

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Supervisor-Loss Prevention is responsible for ensuring the safety and security of the property, guests, and employees. This includes patrolling the property, conducting inspections, responding to emergencies, and maintaining compliance with company policies and procedures.

Job Responsibility:

Patrol all areas of the property
secure rooms
assist guests with room access
Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit
Monitor Closed Circuit Televisions and alarm systems
Authorize, monitor, and document access to secured areas
Assist guests/employees during emergency situations
Respond to accidents, contact EMS or administer first aid/CPR as required
Gather information and complete reports
Maintain confidentiality of reports/documents, release information to authorized individuals
Defuse disturbances in accordance with company policies and procedures
Resolve safety hazard situations
Handle all interruptions and complaints
Escort unwelcome persons from the property
Ensure compliance with alcoholic beverage control laws
Call for assistance using proper code responses
Provide proper paperwork to employees
Assist management in training, motivating and coaching employees
serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process

Requirements:

High school diploma or G.E.D. equivalent
At least 2 years of related work experience
At least 1 year of supervisory experience

Additional Information:

Job Posted:
June 09, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Supervisor-Loss Prevention