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Supervisor/Lead - Clinical Supply Solutions

Japan, Tokyo · Job Posted February 20, 2026
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Job Description

Under general supervision of the Depot Pharmacist/Depot Manager, oversees the various functions of the deport/warehouse. This position is categorized as compliance critical and, as such, requires and is assigned specific responsibility for ensuring continual and proper compliance with all division, corporate and regulatory requirements.

Job Responsibility

  • Directs the workflow, motivates, trains and monitors the performance of warehouse associates
  • Assists in the process of selection, training and performance management
  • Monitors work processes and makes suggestions for modifications to improve productivity, efficiency and accuracy
  • Oversees the staff working e.g. PH1 teams as well as local function packaging
  • Inventory management for local (safety) stock availability
  • Supports compliance with all appropriate policies, procedures, safety rules and regulations
  • May interact with customers in resolving issues
  • To comply with World Courier Clinical Supply Solutions Standard Operating Procedures
  • Have deep knowledge about all the Depot’s operating procedures
  • Organize all depot operating personnel in the daily tasks
  • Act. as a mediator between Depot Manager, Depot Pharmacists, and Depot Logistics staff
  • To act as a logistics resources and provide recommendations
  • To review all work and assure the performance is completed in accordance with the established procedures
  • Maintain a physical and electronic file system

Requirements

  • Logistics Degree (preferred) or equivalent work experience
  • Minimum of three (3) year’s experience in Operations and Logistics
  • Experience in receiving/put away, inventory/ replenishment, pick/ pack process
  • Experience in booking of transport for cold chain orders for re-refrigerated transport
  • Understanding of the sensitivity of handling pharmaceutical products
  • Working knowledge of World Courier warehouse operations
  • Working knowledge of Outlook, PowerPoint, Word and Excel
  • An understanding of Imports and Exports processes and statutory requirements
  • Forklift license (Preferred)
  • Experience in Warehouse Management Systems

Nice to have

  • Forklift license
  • Logistics Degree

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