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In this hands-on warehouse leadership role, you will be accountable for delivering consistent, high-performance execution within a medical device distribution environment. The role requires regular on-floor presence and direct involvement in daily operations to ensure safety, quality, delivery, cost, inventory accuracy, and service commitments are met with a focus on team development and coaching. The position leads a high-impact team and is accountable for performance through people leadership, execution discipline, and strong cross-functional alignment. Success in this role depends on the ability to build trusted working relationships with Planning, Quality, Plant Operations, and Sales leadership, proactively manage operational and inventory risk, and ensure execution meets customer and business requirements. This role is classified due to the scope of ownership, decision-making responsibilities, and performance expectations, while requiring direct involvement in daily operations.
Job Responsibility
Review upcoming shipments aligned with customer requirements for orders not yet finalized or built and collaborate with Manufacturing and Planning to ensure product availability for timely shipment
Own end-to-end warehouse execution, including receiving, storage, picking, shipping, material handling, goods movement, transportation, and inventory control, with a strong hands-on presence on the floor
Lead and develop a small team of warehouse leads and associates, setting clear expectations, reinforcing accountability, and coaching for consistent performance
Drive performance against warehouse KPI’s including inventory accuracy, cycle count performance, service level, backorders, safety, and compliance
Actively work alongside the team as needed to remove barriers, resolve issues, and ensure critical priorities are met—especially during volume spikes, constraints, or high-risk execution windows
Build and sustain strong cross-functional partnerships with: Quality to ensure compliance, audit readiness, and timely resolution of inventory or material issues, Plant Operations to align material availability, inventory accuracy, and execution timing, Sales and Commercial leadership to support service commitments, escalations, and customer expectations
Own inventory accuracy and integrity, including establishing and maintaining cycle count programs, investigating and resolving inventory discrepancies, driving root cause and corrective actions to prevent recurrence, ensuring system and physical inventory alignment
Troubleshoot and resolve ERP/WMS material transaction issues, ensuring accurate and timely inventory movements across systems
Conduct regular inventory audits to ensure that all materials are accurately accounted for
Collaborate with purchasing teams to ensure that all materials are properly ordered and received
Coordinate inbound and outbound shipments, including oversight of domestic and international receipts, shipments, and import/export documentation as required
Oversee the shipping and receiving medical equipment to ensure that all products are properly packaged and labeled
Manage the shipping and receiving team to ensure that all logistics activities are completed efficiently and effectively
Accountable for maintaining compliance with federal medical device regulations and enforcing Good Warehousing Practices (GWP) to support quality and regulatory standards
Maintain accurate records of logistics activities, including documentation of equipment performance and any issues encountered
Prepare and submit reports on logistics activities, including any deviations or non-conformities
Collaborate with quality assurance teams to ensure that all documentation is complete and accurate
Lead performance feedback and development processes, supporting talent growth, engagement, and retention
Provide training and support for logistics team members on the proper use and maintenance of medical equipment
Ensure training, certification, and compliance readiness for all team members, with direct involvement in verifying effectiveness
Collaborate with engineering teams to develop and implement training programs for logistics personnel
Stay current with industry trends, advancements in medical technology, and best practices in logistics and supply chain management
Serve as the primary escalation point for warehouse execution, inventory, and system issues, providing clear communication and data-driven recommendations to leadership
Communicate effectively with team members and stakeholders to ensure alignment on logistics activities and timelines
Collaborate with cross-functional teams, including Engineering, Quality Assurance, and Operations, to support logistics-related projects and initiatives
Prepare and present reports on logistics activities and performance metrics to management
Sustain a clean, safe, and audit-ready work environment, reinforcing GPS, 6S, standard work, and inventory discipline through direct observation and follow-up
Proactively contributes to zero harm in the workplace for all employees by complying with legal and corporate (EHS) Environmental Health & Safety requirements, safe work practices, and EHS policies and procedures consistently
Report all hazards, near misses and incidents as soon as practicable and participate in identifying actions to prevent harm from occurring to our people and/or our environment
Employees at every level are responsible for quality (GMP) Good Manufacturing Processes and regulatory performance in the department to ensure quality program is met
Ensure compliance with FDA, ISO and other government regulations, legal documents and safety and ethical standards, obtaining legal compliance training
Requirements
Strong technical knowledge of logistics and supply chain management, including operational and inventory management judgement, shipping and receiving, and quality control
Proven ability to lead small teams through presence and influence
Comfort operating hands-on on the floor while thinking at a senior level
Strong cross-functional communication and relationship building skills
Working knowledge of ERP/WPS systems (preferably SAP), inventory control, and cycle counting
Ability to operate effectively in a regulated, high-accountability environment
Proficiency in troubleshooting and repairing logistics equipment and systems
Excellent problem-solving and analytical skills
Strong attention to detail and ability to work independently or as part of a team
Bachelor’s Degree with 5+ years of progressive warehouse or operations leadership experience, including inventory control ownership OR High School Diploma/GED with 8+ years of progressive warehouse leadership experience, including senior-level accountability in a hands-on role
What we offer
Medical and dental coverage that start on day one
Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount
401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching
Flexible Spending Accounts
Educational assistance programs
Time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave