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Just steps from Waikīkī, the Hawaiʻi Convention Center is an event destination like none other — a stunning marriage of form and function, open to sky and sun between the shade of terraces and lanais, graced with courtyards, waterfalls and fishponds to create a meetings and convention backdrop that is at once tranquil and invigorating. Designed by world-renowned architects Wimberly Allison Tong & Goo and LMN, this luminous structure shines like a gem tucked into its tropical setting, blending state-of-the-art technology with authentic island ambiance as a monument to the cultural diversity and legendary spirit of aloha that inspires attendees to see the world in a new light.
Job Responsibility:
Provide day-to-day supervision of Housekeeping Department
Schedule work assignments for staff
Provide hands on supervision, ensure all employees understand and have the needed information to perform their duties successfully
Provide training and re-training where necessary
Ensure staff is properly uniformed, adhering to safety practices and following company/department procedures
Report violations to company policies to Department Managers
Maintain information from management regarding concerning departments, duties or current events and communicate that information to staff and ensures compliance
Always maintains open communication with staff ensuring awareness of all current activity or issues which may require immediate action or intervention
Responsible for the distribution and quantity of essential supplies and equipment
Ensures staff has adequate supplies, tools, and materials on hand and available always
Supervise activities of the Housekeeping Department and ensure all areas of the venue are cleaned to high standard
Perform monthly Inspections of all areas to ensure that standards are maintained
Oversee special cleaning projects as required
Ensure cleaning responsibilities are met to include all areas from ceiling to floor
Monitoring of all in-house projects and outside contractor projects
Responsible for assigned project completion
Provide Managers of supplies and equipment needed to be ordered
Conduct physical inventory to keep an accurate count of supplies
Ensure all supplies and equipment are stored and organized
Abide by all Safety policies and procedures relating to chemical handing and equipment use as it applies to procedures in department
Oversee staff operation of equipment
Conduct monthly inspections and perform basic maintenance of all equipment
Report to management to arrange for equipment repairs as needed
Conduct safety training as pertaining to the department
Requirements:
A minimum education level of: High School Diploma or its equivalency
A minimum of 2 years of related work experience
Must maintain lift certification(s) as needed and required for department operations
Must be able to be push/pull/lift/carry 25-50 pounds
Must be able to stand, sit, crouch and bend throughout the course of the daily activity
Able to operate basic housekeeping equipment
Knowledge and use of proper safety techniques, procedures, and equipment during the day
Demonstrated ability to follow departmental and company procedures accurately and efficiently
Strong leadership skills: ability to make quick decisions to complete job duties
Ability to support and maintain a high standard of productivity in the department
must possess effective people skills and display an attitude of cooperation and willingness to always assist
Ability to establish daily reports and schedules
ability to lead labor to succeed in all work orders and to constantly keep staff productive
Effective oral and written communication skills, good supervisory skills, ability to follow and communicate oral and written instructions
Must have a professional, positive, and friendly demeanor/attitude
Must be able to work varied shifts, weekdays, weekends, holidays, and additional hours as venue schedule requires
Proficient with Microsoft Word, Outlook, and Excel with the ability to learn required business systems
Nice to have:
Experience with convention centers, meetings and conventions and special events, hospitality, or related area is preferred