Supervisor-Hospitality, Marriott Bonvoy

Marriott Bonvoy

Location:
China, Shunde

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

Save Job

Apply Position

Job Description:

This role includes responding to guest requests, ensuring satisfaction, gathering and sharing property information, resolving issues, and assisting in management tasks such as hiring and training. You will serve as a role model, adhere to company policies, and maintain quality standards.

Job Responsibility:

Respond to guest requests for special arrangements or services
Respond to special requests from guests with unique needs and follow up to ensure satisfaction
Gather, summarize, and provide information about the property and surrounding area amenities
Answer, record, and process guest calls, messages, requests, questions, or concerns
Contact and coordinate with relevant departments to resolve guest issues
Review shift logs and document pertinent information
Monitor inventory and order office supplies
Assist in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating employees
Serve as a role model and first point of contact for company policies and processes
Report accidents, injuries, and unsafe work conditions to manager
Develop and maintain positive working relationships with others
Ensure adherence to quality expectations and standards

Requirements:

High school diploma or G.E.D. equivalent
At least 1 year of related work experience
At least 1 year of supervisory experience

What we offer:

Equal opportunity environment
Belonging to a global community
Career development opportunities
Rich blend of culture, talent, and experiences

Additional Information:

Job Posted:
November 12, 2025

Employment Type:

Fulltime

Work Type:

On-site work

View All Jobs In This Company

Job Link Share:

Welcome to CrawlJobs.com –
Your Global Job Discovery Platform

At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.

Supervisor-Hospitality