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The Supervisor, Histology is responsible for the day-to-day operations of Histology in support of meeting production throughput and quality requirements in a manner that utilizes laboratory best practices and adheres to all company policies and procedures. Additionally, the Supervisor, Histology is a point person for interactions with Pathology to ensure that specimens are prepared and delivered on-time and with sufficient quality for Pathology review and analytical testing.
Job Responsibility:
Resolution of technical problems in accordance with policies and procedures established by the laboratory director or technical supervisor
Monitoring of test performance
Ensuring that remedial actions are taken when test systems deviate from the laboratory's established performance specifications
Providing or ensuring orientation of testing personnel
Maintain stringent standards for quality
identifying any issues which might adversely impact the quality of test results and/or employee safety and immediately communicating these to the appropriate management representatives, as necessary, to ensure prompt resolution
Oversee the day-to-day operations of the Histology laboratory
including, but not limited to, ensuring processing systems are functioning properly and samples are processed in a timely manner, with sufficient quality, and delivered to Pathology and Analytical Laboratory as expected, monitoring quality control testing results, assisting the Histology Management team in planning, validation, and implementation of new test procedures, and direct supervision of Histology laboratory personnel
Work with the Histology laboratory staff on the laboratory’s quality control and quality assurance procedures, technical/process troubleshooting and improvement procedures, and staff training and education programs under the guidance of management
Interact with Clinical Laboratory QA, IT, Process Engineering, Customer Service, and other cross-functional teams to address process and workflow issues
Assist the Histology Management team to manage laboratory and cross-functional projects
such as process improvement, quality improvement, development studies, and new assay launch
Write and review standard operating procedures (SOPs), NCDR and DAR reports, and other documents, as assigned
Write, review, and conduct staff performance assessments, facilitate development discussions, and partner with Histology Management and Human Resources, as needed, to effectively manage staff performance gaps
Conduct the training and competency assessment of Histology staff, under the guidance of Histology management
Assist management in resource management and exploring various improvement initiatives
Assist management in holding staff meetings and implementing staff development plans and team building exercises
Ensure that Histology laboratory operations and personnel conducts meet the requirements of local, state, and federal regulatory agencies and company policies
Participate in quality assurance activities
Assist the staff with daily laboratory processing
Ability to maintain open communication with employees, managers, cross-functional team members, and customers, as needed
Ability to integrate and apply feedback in a professional manner
Ability to prioritize and drive to results with a high emphasis on quality
Ability to work individually and as part of a team
Ability to effectively communicate verbally and in writing technical information to technical and non-technical audiences
Ability to analyze and make recommendations to solve complex issues that impact laboratory processes under the guidance of the Histology Management team
Supervise staff
including, but not limited to, organize and prioritize work, write/conduct performance reviews, train/develop, and manage work performance
Communicate goals clearly to employees to ensure understanding and success in achieving them
Motivate and inspire employees to do their best work through coaching
Maintain morale and support employee engagement initiatives
Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork
Support and comply with the company’s Quality Management System policies and procedures
Regular and reliable attendance
Requirements:
Bachelor Degree in a scientific field
6+ years of laboratory experience
Detailed knowledge and understanding of CAP, CLIA and NY regulations
Professional working knowledge of regulatory inspection preparation and execution
Strong computer skills
including proficiency with standard business software (e.g., Microsoft Office), laboratory information management software (LIMS) systems, and automated instrumentation
Authorization to work in the United States without sponsorship
Demonstrated ability to perform the Essential Duties of the position with or without accommodation
Nice to have:
Experience in high volume Clinical or surgical Pathology Laboratory
Experience with using Laboratory Information Management Systems (LIMS)
Experience with project management
HT(ASCP) or HLT(ASCP) certification
Possession of active QIHC (Qualification in Immunohistochemistry) through the ASCP Board of Certification
What we offer:
$10,000 sign-on bonus
Relocation assistance available for qualifying candidates
Competitive benefits package
Opportunities to grow your career with a mission-driven company
Paid time off (including days for vacation, holidays, volunteering, and personal time)
Paid leave for parents and caregivers
A retirement savings plan
Wellness support
Health benefits including medical, prescription drug, dental, and vision coverage