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The primary responsibility of the Pharmacy Supervisor is to directly supervise the pharmacy technician and pharmacy support staff to ensure prescription orders are processed in an accurate and efficient manner to achieve exceptional customer service to exceed company and customer expectations for our patients and healthcare providers. The Pharmacy Supervisor is also responsible for directing daily workflow, coordinate procedural changes, interviewing/hiring, evaluating & reviewing performance, coaching & counseling, disciplinary action and daily supervision of the staff to ensure that all store and company policies and procedures are followed. The Pharmacy supervisor is also responsible for assisting with the oversight of the entire pharmacy and supporting the team with all non-clinical colleagues support and direction.
Job Responsibility
Directly supervise the pharmacy technician and pharmacy support staff to ensure prescription orders are processed in an accurate and efficient manner to achieve exceptional customer service
Direct daily workflow, coordinate procedural changes, interviewing/hiring, evaluating & reviewing performance, coaching & counseling, disciplinary action and daily supervision of the staff to ensure that all store and company policies and procedures are followed
Assist with the oversight of the entire pharmacy and supporting the team with all non-clinical colleagues support and direction
Requirements
1-3 years leadership experience
5+ years experience in pharmacy, healthcare insurance or billing or a related field
Current Pharmacy Technician Licensure and/or certificate per state or federal requirements or ability to obtain within 6 months of hire
Working knowledge of Microsoft business software
Nice to have
Current CPHT Certification
What we offer
Medical coverage
Dental coverage
Vision coverage
Paid time off
Retirement savings options
Wellness programs
CVS Health bonus, commission or short-term incentive program