Supervisor, Genetic Testing Coordinator Job at Exact Sciences (Marshfield)

Job Description

The Supervisor of Genetic Testing Coordinators (GTC) is responsible for understanding the general clinical testing processes and laboratory procedures. She/he is trusted to understand the nature and scope of Clinical Testing issues and is given the latitude to devise and implement solutions to problems.

Job Responsibility

Competent in Genetic Testing Coordinator Manager responsibilities
Ability to triage and solve problems in all areas of the department
Provide recommendations and lead implementation of changes regarding workflow and system process improvements
Work with the GTC group and other groups to implement and improve client messaging through client communication software
Attend manager level meetings within department and cross departments
Participate in company-sponsored management training
Responsible for ensuring the department is adequately staffed
Ability to write and execute SOPs
Ensure staff are adequately trained and provide retraining when necessary
Develop day to day schedules, assign personnel to complete schedule tasks and reprioritize due to changing business needs
Lead continuous improvement projects and support other area needs dependent on demand
Identify and initiate process improvements as necessary
Manage laboratory budgets, ensuring expenditures and resource allocation across projects for general supplies and equipment aligns with approved budgets
Supervise staff
including, but not limited to, organize and prioritize work, write/conduct performance reviews, train/develop, and manage work performance
Actively pursue cost savings measures in support of meeting or exceeding company goals
Communicate goals clearly to employees to ensure understanding and success in achieving them
Motivate and inspire employees to do their best work through coaching
Maintain morale and support employee engagement initiatives
Strong documentation, attention-to-detail and procedure writing skills
Proven work ability to work effectively in team situations as well as independently
Excellent oral and written communication and interpersonal skills
Assist in planning and recommendation of activities that account for prioritization of organizational and department goals
Ability to communicate clearly and frequently with team members and cross-functional leaders, as necessary
Ability to collaborate, work effectively, and contribute within team, department, and cross-functional teams
Ability to work independently under minimal supervision
Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork
Support and comply with the company’s Quality Management System policies and procedures
Maintain regular and reliable attendance
Ability to act with an inclusion mindset and model these behaviors for the organization
Ability to work nights and/or weekends, as needed
Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 100% of a typical working day

Requirements

Doctoral degree in clinical laboratory science or chemical, physical or biological science with 1 year training and experience in high-complexity testing
OR Master's degree in clinical laboratory science, medical technology or chemical, physical or biological science and 1 year training and experience in high-complexity testing
OR Bachelor's degree in clinical laboratory science, medical technology or chemical, physical or biological science and 1 year training and experience in high-complexity testing
OR Associate degree in medical laboratory technology and 2 years laboratory experience in high complexity testing
1+ years of experience leading or directing people and/or project teams
Authorization to work in the United States without sponsorship
Familiarity with regulatory bodies including ISO, OSHA, CAP, CLIA, and state regulatory bodies
Demonstrated ability to perform the essential duties of the position with or without accommodation

Nice to have

4+ years’ experience in a molecular genetics laboratory
1+ years of experience leading or directing people and/or project teams is preferred

What we offer

Paid time off (including days for vacation, holidays, volunteering, and personal time)
Paid leave for parents and caregivers
A retirement savings plan
Wellness support
Health benefits including medical, prescription drug, dental, and vision coverage
Bonus eligibility

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Supervisor, Genetic Testing Coordinator

Job Description

Job Responsibility

Requirements

Nice to have

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