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Supervisor, Genetic Testing Coordinator

exactsciences.com Logo

Exact Sciences

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Location:
United States , Marshfield

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Category:
Health and Beauty

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Contract Type:
Not provided

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Salary:

69000.00 - 122000.00 USD / Year
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Job Description:

The Supervisor of Genetic Testing Coordinators (GTC) is responsible for understanding the general clinical testing processes and laboratory procedures. She/he is trusted to understand the nature and scope of Clinical Testing issues and is given the latitude to devise and implement solutions to problems.

Job Responsibility:

  • Competent in Genetic Testing Coordinator Manager responsibilities
  • Ability to triage and solve problems in all areas of the department
  • Provide recommendations and lead implementation of changes regarding workflow and system process improvements
  • Work with the GTC group and other groups to implement and improve client messaging through client communication software
  • Attend manager level meetings within department and cross departments
  • Participate in company-sponsored management training
  • Responsible for ensuring the department is adequately staffed
  • Ability to write and execute SOPs
  • Ensure staff are adequately trained and provide retraining when necessary
  • Develop day to day schedules, assign personnel to complete schedule tasks and reprioritize due to changing business needs
  • Lead continuous improvement projects and support other area needs dependent on demand
  • Identify and initiate process improvements as necessary
  • Manage laboratory budgets, ensuring expenditures and resource allocation across projects for general supplies and equipment aligns with approved budgets
  • Supervise staff
  • including, but not limited to, organize and prioritize work, write/conduct performance reviews, train/develop, and manage work performance
  • Actively pursue cost savings measures in support of meeting or exceeding company goals
  • Communicate goals clearly to employees to ensure understanding and success in achieving them
  • Motivate and inspire employees to do their best work through coaching
  • Maintain morale and support employee engagement initiatives
  • Strong documentation, attention-to-detail and procedure writing skills
  • Proven work ability to work effectively in team situations as well as independently
  • Excellent oral and written communication and interpersonal skills
  • Assist in planning and recommendation of activities that account for prioritization of organizational and department goals
  • Ability to communicate clearly and frequently with team members and cross-functional leaders, as necessary
  • Ability to collaborate, work effectively, and contribute within team, department, and cross-functional teams
  • Ability to work independently under minimal supervision
  • Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork
  • Support and comply with the company’s Quality Management System policies and procedures
  • Maintain regular and reliable attendance
  • Ability to act with an inclusion mindset and model these behaviors for the organization
  • Ability to work nights and/or weekends, as needed
  • Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 100% of a typical working day

Requirements:

  • Doctoral degree in clinical laboratory science or chemical, physical or biological science with 1 year training and experience in high-complexity testing
  • OR Master's degree in clinical laboratory science, medical technology or chemical, physical or biological science and 1 year training and experience in high-complexity testing
  • OR Bachelor's degree in clinical laboratory science, medical technology or chemical, physical or biological science and 1 year training and experience in high-complexity testing
  • OR Associate degree in medical laboratory technology and 2 years laboratory experience in high complexity testing
  • 1+ years of experience leading or directing people and/or project teams
  • Authorization to work in the United States without sponsorship
  • Familiarity with regulatory bodies including ISO, OSHA, CAP, CLIA, and state regulatory bodies
  • Demonstrated ability to perform the essential duties of the position with or without accommodation

Nice to have:

  • 4+ years’ experience in a molecular genetics laboratory
  • 1+ years of experience leading or directing people and/or project teams is preferred
What we offer:
  • Paid time off (including days for vacation, holidays, volunteering, and personal time)
  • Paid leave for parents and caregivers
  • A retirement savings plan
  • Wellness support
  • Health benefits including medical, prescription drug, dental, and vision coverage
  • Bonus eligibility

Additional Information:

Job Posted:
February 18, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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