Supervisor, Field Operations Job at Brightspeed

Supervisor, Field Operations

Brightspeed is looking for an experienced Supervisor, Field Operations to join o...

Location

United States , Franklin, IN

Salary:

Not provided

Brightspeed

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent education and experience
Previous experience managing teams within a telecom technical environment with typically 4+ years of experience
Strong skills and experience in employee development, including training, coaching and mentoring in a union environment
Computer skills are required including Outlook, Excel, Word, and legacy systems
Working knowledge of installation and maintenance of residential and business services, Local Network processes, and a fundamental understanding of services and products offered by Brightspeed
Working knowledge of the splicing and construction process for the telecommunication industry
Working knowledge of Contractor relations
The ability to work in a consultative manner with others, i.e. establish rapport, interview, fact-find, present options, recommend solutions, follow-up and customer focused behavior
The ability to perform work with minimal supervision, prioritize multiple projects and perform under pressure
Experience negotiating timeframes for completion and meeting critical deadlines

Job Responsibility

Managing the daily operation of outside and inside plant network services and technicians whose work includes the installation and maintenance of residential, business, central office as well as design services and splicing activities
Serving as the single point of contact between Brightspeed and Contractors to resolve issues arising during the construction and/or maintenance process
A strong emphasis on training, coaching and development of employees with regards to new processes and quality standards, customer contact, safety, expense control and technical skills
Leading a team of technicians who meet attendance and performance standards
Representing Brightspeed with customers and governmental agencies
Collaborating with the union to achieve a win-win working relationship
Celebrating successes, with appropriate use of rewards and recognition
Motivating team for continuous improvement and achievement of maximum performance

What we offer

competitive medical, dental, vision, and life insurance
employee assistance program
401K plan with company match
host of voluntary benefits

Fulltime

Supervisor, Field Operations

Brightspeed is looking for an experienced Supervisor, Field Operations to join o...

Location

United States , Martinsville

Salary:

Not provided

Brightspeed

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent education and experience
Previous experience managing teams within a telecom technical environment with typically 4+ years of experience
Strong skills and experience in employee development, including training, coaching and mentoring in a union environment
Computer skills are required including Outlook, Excel, Word, and legacy systems
Working knowledge of installation and maintenance of residential and business services, Local Network processes, and a fundamental understanding of services and products offered by Brightspeed
Working knowledge of the splicing and construction process for the telecommunication industry
Working knowledge of Contractor relations
The ability to work in a consultative manner with others, i.e. establish rapport, interview, fact-find, present options, recommend solutions, follow-up and customer focused behavior
The ability to perform work with minimal supervision, prioritize multiple projects and perform under pressure
Experience negotiating timeframes for completion and meeting critical deadlines

Job Responsibility

Managing the daily operation of outside and inside plant network services and technicians whose work includes the installation and maintenance of residential, business, central office as well as design services and splicing activities
Serving as the single point of contact between Brightspeed and Contractors to resolve issues arising during the construction and/or maintenance process
A strong emphasis on training, coaching and development of employees with regards to new processes and quality standards, customer contact, safety, expense control and technical skills
Leading a team of technicians who meet attendance and performance standards
Representing Brightspeed with customers and governmental agencies
Collaborating with the union to achieve a win-win working relationship
Celebrating successes, with appropriate use of rewards and recognition
Motivating team for continuous improvement and achievement of maximum performance

What we offer

competitive medical, dental, vision, and life insurance
employee assistance program
401K plan with company match
host of voluntary benefits

Fulltime

Supervisor, Field Operations

Brightspeed is looking for an experienced Supervisor, Field Operations to join o...

Location

United States , Killeen, TX

Salary:

Not provided

Brightspeed

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent education and experience
Previous experience managing teams within a telecom technical environment with typically 4+ years of experience
Strong skills and experience in employee development, including training, coaching and mentoring in a union environment
Computer skills are required including Outlook, Excel, Word, and legacy systems
Working knowledge of installation and maintenance of residential and business services, Local Network processes, and a fundamental understanding of services and products offered by Brightspeed
Working knowledge of the splicing and construction process for the telecommunication industry
Working knowledge of Contractor relations
The ability to work in a consultative manner with others, i.e. establish rapport, interview, fact-find, present options, recommend solutions, follow-up and customer focused behavior
The ability to perform work with minimal supervision, prioritize multiple projects and perform under pressure
Experience negotiating timeframes for completion and meeting critical deadlines

Job Responsibility

Managing the daily operation of outside and inside plant network services and technicians whose work includes the installation and maintenance of residential, business, central office as well as design services and splicing activities
Serving as the single point of contact between Brightspeed and Contractors to resolve issues arising during the construction and/or maintenance process
A strong emphasis on training, coaching and development of employees with regards to new processes and quality standards, customer contact, safety, expense control and technical skills
Leading a team of technicians who meet attendance and performance standards
Representing Brightspeed with customers and governmental agencies
Collaborating with the union to achieve a win-win working relationship
Celebrating successes, with appropriate use of rewards and recognition
Motivating team for continuous improvement and achievement of maximum performance

What we offer

competitive medical, dental, vision, and life insurance
employee assistance program
401K plan with company match
host of voluntary benefits

Fulltime

Supervisor, Field Operations

Brightspeed is looking for an experienced Supervisor, Field Operations to join o...

Location

United States , Elizabeth City

Salary:

Not provided

Brightspeed

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent education and experience
Previous experience managing teams within a telecom technical environment with typically 4+ years of experience
Strong skills and experience in employee development, including training, coaching and mentoring in a union environment
Computer skills are required including Outlook, Excel, Word, and legacy systems
Working knowledge of installation and maintenance of residential and business services, Local Network processes, and a fundamental understanding of services and products offered by Brightspeed
Working knowledge of the splicing and construction process for the telecommunication industry
Working knowledge of Contractor relations
The ability to work in a consultative manner with others, i.e. establish rapport, interview, fact-find, present options, recommend solutions, follow-up and customer focused behavior
The ability to perform work with minimal supervision, prioritize multiple projects and perform under pressure
Experience negotiating timeframes for completion and meeting critical deadlines

Job Responsibility

Managing the daily operation of outside and inside plant network services and technicians whose work includes the installation and maintenance of residential, business, central office as well as design services and splicing activities
Serving as the single point of contact between Brightspeed and Contractors to resolve issues arising during the construction and/or maintenance process
A strong emphasis on training, coaching and development of employees with regards to new processes and quality standards, customer contact, safety, expense control and technical skills
Leading a team of technicians who meet attendance and performance standards
Representing Brightspeed with customers and governmental agencies
Collaborating with the union to achieve a win-win working relationship
Celebrating successes, with appropriate use of rewards and recognition
Motivating team for continuous improvement and achievement of maximum performance

What we offer

competitive medical, dental, vision, and life insurance
an employee assistance program
a 401K plan with company match
host of voluntary benefits

Fulltime

Supervisor, Field Operations

Brightspeed is looking for an experienced Supervisor, Field Operations to join o...

Location

United States , Elizabeth City

Salary:

Not provided

Brightspeed

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent education and experience
Previous experience managing teams within a telecom technical environment with typically 4+ years of experience
Strong skills and experience in employee development, including training, coaching and mentoring in a union environment
Computer skills are required including Outlook, Excel, Word, and legacy systems
Working knowledge of installation and maintenance of residential and business services, Local Network processes, and a fundamental understanding of services and products offered by Brightspeed
Working knowledge of the splicing and construction process for the telecommunication industry
Working knowledge of Contractor relations
The ability to work in a consultative manner with others, i.e. establish rapport, interview, fact-find, present options, recommend solutions, follow-up and customer focused behavior
The ability to perform work with minimal supervision, prioritize multiple projects and perform under pressure
Experience negotiating timeframes for completion and meeting critical deadlines

Job Responsibility

Managing the daily operation of outside and inside plant network services and technicians whose work includes the installation and maintenance of residential, business, central office as well as design services and splicing activities
Serving as the single point of contact between Brightspeed and Contractors to resolve issues arising during the construction and/or maintenance process
A strong emphasis on training, coaching and development of employees with regards to new processes and quality standards, customer contact, safety, expense control and technical skills
Leading a team of technicians who meet attendance and performance standards
Representing Brightspeed with customers and governmental agencies
Collaborating with the union to achieve a win-win working relationship
Celebrating successes, with appropriate use of rewards and recognition
Motivating team for continuous improvement and achievement of maximum performance

What we offer

competitive medical, dental, vision, and life insurance
an employee assistance program
a 401K plan with company match
host of voluntary benefits

Fulltime

Supervisor, Field Operations

Brightspeed is looking for an experienced Supervisor, Field Operations to join o...

Location

United States , Elizabeth City

Salary:

Not provided

Brightspeed

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent education and experience
Previous experience managing teams within a telecom technical environment with typically 4+ years of experience
Strong skills and experience in employee development, including training, coaching and mentoring in a union environment
Computer skills are required including Outlook, Excel, Word, and legacy systems
Working knowledge of installation and maintenance of residential and business services, Local Network processes, and a fundamental understanding of services and products offered by Brightspeed
Working knowledge of the splicing and construction process for the telecommunication industry
Working knowledge of Contractor relations
The ability to work in a consultative manner with others, i.e. establish rapport, interview, fact-find, present options, recommend solutions, follow-up and customer focused behavior
The ability to perform work with minimal supervision, prioritize multiple projects and perform under pressure
Experience negotiating timeframes for completion and meeting critical deadlines

Job Responsibility

Managing the daily operation of outside and inside plant network services and technicians whose work includes the installation and maintenance of residential, business, central office as well as design services and splicing activities
Serving as the single point of contact between Brightspeed and Contractors to resolve issues arising during the construction and/or maintenance process
A strong emphasis on training, coaching and development of employees with regards to new processes and quality standards, customer contact, safety, expense control and technical skills
Leading a team of technicians who meet attendance and performance standards
Representing Brightspeed with customers and governmental agencies
Collaborating with the union to achieve a win-win working relationship
Celebrating successes, with appropriate use of rewards and recognition
Motivating team for continuous improvement and achievement of maximum performance

What we offer

competitive medical, dental, vision, and life insurance
an employee assistance program
a 401K plan with company match

Fulltime

Supervisor, Field Operations

Brightspeed is looking for an experienced Supervisor, Field Operations to join o...

Location

United States

Salary:

Not provided

Brightspeed

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent education and experience
Previous experience managing teams within a telecom technical environment with typically 4+ years of experience
Strong skills and experience in employee development, including training, coaching and mentoring in a union environment
Computer skills are required including Outlook, Excel, Word, and legacy systems
Working knowledge of installation and maintenance of residential and business services, Local Network processes, and a fundamental understanding of services and products offered by Brightspeed
Working knowledge of the splicing and construction process for the telecommunication industry
Working knowledge of Contractor relations
The ability to work in a consultative manner with others, i.e. establish rapport, interview, fact-find, present options, recommend solutions, follow-up and customer focused behavior
The ability to perform work with minimal supervision, prioritize multiple projects and perform under pressure
Experience negotiating timeframes for completion and meeting critical deadlines

Job Responsibility

Managing the daily operation of outside and inside plant network services and technicians whose work includes the installation and maintenance of residential, business, central office as well as design services and splicing activities
Serving as the single point of contact between Brightspeed and Contractors to resolve issues arising during the construction and/or maintenance process
A strong emphasis on training, coaching and development of employees with regards to new processes and quality standards, customer contact, safety, expense control and technical skills
Leading a team of technicians who meet attendance and performance standards
Representing Brightspeed with customers and governmental agencies
Collaborating with the union to achieve a win-win working relationship
Celebrating successes, with appropriate use of rewards and recognition
Motivating team for continuous improvement and achievement of maximum performance

What we offer

competitive medical, dental, vision, and life insurance
employee assistance program
401K plan with company match
host of voluntary benefits

Fulltime

Supervisor, Field Operations

Brightspeed is looking for an experienced Supervisor, Field Operations to join o...

Location

Salary:

Not provided

Brightspeed

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent education and experience
Previous experience managing teams within a telecom technical environment with typically 4+ years of experience
Strong skills and experience in employee development, including training, coaching and mentoring in a union environment
Computer skills are required including Outlook, Excel, Word, and legacy systems
Working knowledge of installation and maintenance of residential and business services, Local Network processes, and a fundamental understanding of services and products offered by Brightspeed
Working knowledge of the splicing and construction process for the telecommunication industry
Working knowledge of Contractor relations
The ability to work in a consultative manner with others, i.e. establish rapport, interview, fact-find, present options, recommend solutions, follow-up and customer focused behavior
The ability to perform work with minimal supervision, prioritize multiple projects and perform under pressure
Experience negotiating timeframes for completion and meeting critical deadlines

Job Responsibility

Managing the daily operation of outside and inside plant network services and technicians whose work includes the installation and maintenance of residential, business, central office as well as design services and splicing activities
Serving as the single point of contact between Brightspeed and Contractors to resolve issues arising during the construction and/or maintenance process
A strong emphasis on training, coaching and development of employees with regards to new processes and quality standards, customer contact, safety, expense control and technical skills
Leading a team of technicians who meet attendance and performance standards
Representing Brightspeed with customers and governmental agencies
Collaborating with the union to achieve a win-win working relationship
Celebrating successes, with appropriate use of rewards and recognition
Motivating team for continuous improvement and achievement of maximum performance

What we offer

competitive medical, dental, vision, and life insurance
employee assistance program
401K plan with company match
host of voluntary benefits

Fulltime

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