Supervisor, Facilities Operations Job at ResMed (Calabasas)

Job Description

The primary role of the Facilities Management function is to efficiently manage the operation of ResMed’s facilities to minimize operational and life cycle costs. Key deliverables include providing safe, effective, efficient and responsive services to all areas of the business, covering facility, production and IT services. Providing asset and maintenance management of mechanical, electronic and software based technological systems required to manage and monitor buildings, plant and equipment or provide services to staff, visitors and contractors.

Job Responsibility

Manage the design, planning, construction and/or maintenance of equipment, machinery, buildings, and other facilities
Plans, budgets, and schedules facility modifications, including estimates on equipment, labor, materials and other related costs
Designs and develops organizational policies relevant to the facilities department
Oversees the coordination of building space allocation and layout, communication services and facilities changes
Responsibility for working in a manner to support health and safety standards
Resolving issues raised by ResMed staff
Maintaining records in applicable work tracking systems
Promoting a healthy and safe work environment
Work with the Regulatory and Manufacturing teams to ensure the facilities comply with all requirements of ResMed’s Quality and Environmental Management Systems
Frequently interacts with subordinate supervisors and functional peer groups
Interaction normally requires the ability to gain cooperation of others, conducting presentations of technical information concerning specific projects or schedules
Provides direct supervision to professional individual contributors and/or skilled, support individual contributors (e.g., technicians, designers, support personnel)
Identifying methods to continually improve service delivery
To be available to provide after-hours presence
Creating and revising operating procedures, checklists and forms to reflect current practices and to ensure they are up-to-date
Participation in internal department audits
Support and maintain equipment, including: Electrical distribution systems including emergency diesel generator supply backup systems
annual testing of the backup systems
Normal and Emergency lighting systems
Fire systems including alarm and sprinkler inspection, PIV exercise, extinguisher checks, operation of fire and emergency notification panels
The work necessary to complete the annual fire safety statements
Gym exercise equipment
HVAC systems including Chillers, Pumps and Motors, RTUs, Split Systems
Building Management Computer System
Hydraulic services including sanitary, potable water filtration, backflow prevention devices, hot water services and distribution pumps
Storm water drains, gutters and downpipes
Elevator
Compressed air systems, air dryers, pressure vessels
Gas and process water distribution systems to the buildings and laboratories within buildings
Roller doors and sliding doors and partitions
CCTV cameras, access control and associated hardware and software
Locks, key barrels and door handles
Contractor Management
Complying with the requirements of ResMed’s OH&S Management System, attend and complete relevant training as required
Ensuring contractors under supervision and working at ResMed’s facilities have completed the OH&S induction program and are registered
Ensuring contractors and in-house staff have provided valid safe work method statements and these are held on file
Perform other duties, responsibilities and special projects as assigned and as skills and experience permit

Requirements

Five years’ experience in a facility management role
Driver’s license
Demonstrated customer service skills
Demonstrated problem solving ability
Proven experience in planning work load, supervising staff and achieving set target dates
Ability to communicate effectively, both orally and in writing
Knowledge of building trades, repairs and maintenance
Computer literate with the ability to use MS Word, Excel, Powerpoint, Teams and Outlook
Experience with a recognized Building Management Control System
Carries out own duties and demonstrates ability to manage contractors in accordance with ResMed policies and procedures including OH&S, EMS and QMS compliance
Keeps accurate and up to date records that meet required standards
Obtains knowledge about other's issues and requests by asking questions, clarifying requirements and priorities as necessary
Manages own workload to ensure delivery of results according to customer expectations and SLAs
Demonstrates diligence in seeking a solution to resolve issues and obstacles. Escalates service requests if additional resources are required or stakeholder is dissatisfied
Invests time in developing and maintaining up to date knowledge and expertise of the systems and equipment relevant to the role
Identifies key operational and maintenance patterns or trends using analytical processes, monitoring, checks and inspections, reporting where required
Considers impact of service and maintenance activities on customers and takes appropriate action to minimize, ensuring stakeholders are aware of maintenance activities which may impact them
Diagnoses and analyses problems, identifying root causes
Collaborates with others outside area of responsibility to troubleshoot key service and maintenance issues
Provides input into facility operational plans, including service and operating level agreements (SLA & OLA), design and furniture specification, and functional projects
Shares relevant knowledge and information with team members and other key stakeholders
Utilizes relevant estimating techniques and project management principles where appropriate

Nice to have

Bachelor’s degree
Previous GMP or medical device manufacturing experience

What we offer

comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance
sleep care management
Health Savings Account (HSA)
Flexible Spending Account (FSA)
commuter benefits
401(k)
Employee Stock Purchase Plan (ESPP)
Employee Assistance Program (EAP)
tuition assistance
Paid Time Off (PTO)
11 paid holidays plus 3 floating days
eligible for 14 weeks of primary caregiver or two weeks of secondary caregiver leave

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Supervisor, Facilities Operations

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