This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
The Environmental Services Supervisor will provide direction, support, training and motivation for post-event housekeeping staff and contracted services within T-Mobile Center. This role requires maintaining the highest possible standards and integrity is of utmost importance.
Job Responsibility:
Perform Clean-Telligent inspections in assigned areas and provide feedback to team members
Correct all deficiencies to meet or exceed TMC’s Cleaning Protocol
Provide direction, support, timely feedback, and recognition of approximately 40-75 part-time and contracted staff during daily, event, and post-event cleanup of the facility to ensure building standards are met and maintained
Train staff in the proper completion of tasks and use of standard housekeeping equipment (vacuum cleaners, buffers, wet vacuums, walk-behind scrubbers, ride-on scrubbers, carpet extractors, and rotary machines) to ensure equipment damage and repair costs are kept to a minimum
Perform general cleaning duties as business demands
Forecast necessary staffing levels and work schedules to ensure efficient coverage
Assign event, post-event, and daily housekeeping crews based on the needs and requirements to ensure proper deployments and standards are maintained
Report equipment problems and maintenance issues, accidents, injuries, and safety hazards or unsafe work conditions to management
Interface with management to ensure impeccable cleaning standards are maintained and company safety & security procedures are followed
Organize and maintain supplies in rooms/closets, and work with building staff to ensure recycling guidelines are met and adhered to
Perform an inventory of equipment
Other duties as assigned by management
Requirements:
A minimum education level of: High School Diploma or its equivalent
2-4 years of supervisor experience
Proven ability to identify and resolve problems promptly
gather and analyze information skillfully
Must be able to develop solutions quickly and effectively
Knowledge of equipment, cleaning supplies and methods to be used on various surfaces
Knowledge of the occupational hazards of the work and necessary safety precautions (chemicals, safe handling and MSDS requirements)
Attention to Detail - Achieve thoroughness and accuracy when accomplishing a task through concern for all the areas involved
Proven ability to maintain effective professional working relationships with all levels of staff in a diverse workforce
Proficient in Microsoft Word, Microsoft Excel and email correspondence
Ability to complete projects efficiently & on time with minimal supervision in a fast-paced environment
Communication: In English, speaks and listens clearly
Writes clearly and informatively, maintaining professionalism in all communications
Ability to manage teams of people to complete tasks by given deadlines
Ability to work flexible schedule, including evenings, overnights, weekends and some holidays
Able to lift/carry objects weighing and move materials and equipment up to 50 lbs
Ability to move efficiently about the venue for extended periods during shift, including positioning oneself to complete projects over, under, through and up/down stairs
Able to work with machines, including but not limited to floor scrubbers, polishers, and mops
Nice to have:
2-4 years’ housekeeping/custodial experience in a commercial facility
Knowledge of various types of floor care and carpet extraction is a plus