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Supervisor Environmental Services

United States, Kansas City · Job Posted February 20, 2026
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Job Description

The Environmental Services Supervisor will provide direction, support, training and motivation for post-event housekeeping staff and contracted services within T-Mobile Center. This role requires maintaining the highest possible standards and integrity is of utmost importance.

Job Responsibility

  • Perform Clean-Telligent inspections in assigned areas and provide feedback to team members
  • Correct all deficiencies to meet or exceed TMC’s Cleaning Protocol
  • Provide direction, support, timely feedback, and recognition of approximately 40-75 part-time and contracted staff during daily, event, and post-event cleanup of the facility to ensure building standards are met and maintained
  • Train staff in the proper completion of tasks and use of standard housekeeping equipment (vacuum cleaners, buffers, wet vacuums, walk-behind scrubbers, ride-on scrubbers, carpet extractors, and rotary machines) to ensure equipment damage and repair costs are kept to a minimum
  • Perform general cleaning duties as business demands
  • Forecast necessary staffing levels and work schedules to ensure efficient coverage
  • Assign event, post-event, and daily housekeeping crews based on the needs and requirements to ensure proper deployments and standards are maintained
  • Report equipment problems and maintenance issues, accidents, injuries, and safety hazards or unsafe work conditions to management
  • Interface with management to ensure impeccable cleaning standards are maintained and company safety & security procedures are followed
  • Organize and maintain supplies in rooms/closets, and work with building staff to ensure recycling guidelines are met and adhered to
  • Perform an inventory of equipment
  • Other duties as assigned by management

Requirements

  • A minimum education level of: High School Diploma or its equivalent
  • 2-4 years of supervisor experience
  • Proven ability to identify and resolve problems promptly
  • gather and analyze information skillfully
  • Must be able to develop solutions quickly and effectively
  • Knowledge of equipment, cleaning supplies and methods to be used on various surfaces
  • Knowledge of the occupational hazards of the work and necessary safety precautions (chemicals, safe handling and MSDS requirements)
  • Attention to Detail - Achieve thoroughness and accuracy when accomplishing a task through concern for all the areas involved
  • Proven ability to maintain effective professional working relationships with all levels of staff in a diverse workforce
  • Proficient in Microsoft Word, Microsoft Excel and email correspondence
  • Ability to complete projects efficiently & on time with minimal supervision in a fast-paced environment
  • Communication: In English, speaks and listens clearly
  • Writes clearly and informatively, maintaining professionalism in all communications
  • Ability to manage teams of people to complete tasks by given deadlines
  • Ability to work flexible schedule, including evenings, overnights, weekends and some holidays
  • Able to lift/carry objects weighing and move materials and equipment up to 50 lbs
  • Ability to move efficiently about the venue for extended periods during shift, including positioning oneself to complete projects over, under, through and up/down stairs
  • Able to work with machines, including but not limited to floor scrubbers, polishers, and mops

Nice to have

  • 2-4 years’ housekeeping/custodial experience in a commercial facility
  • Knowledge of various types of floor care and carpet extraction is a plus
  • Bachelor’s Degree

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