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EVERSOURCE Logo EVERSOURCE · Energy

Supervisor, Electric Field Operations

United States, Newtown 126770.00 - 140850.00 USD / Year · Job Posted May 05, 2026
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Job Description

Electric Operations is committed to providing safe and reliable electric service to Eversource customers. The organization is comprised of the following 5 major groups., Electric Field Operations, Emergency Preparedness, Planning and Scheduling, and Substation Operations and Field Engineering and Communications.

Job Responsibility

  • Provides leadership to ensure the safe, timely and efficient completion of work efforts relating to the construction, operation, maintenance, and emergency restoration of the electric distribution and transmission systems
  • Ensures effective coordination among and between individuals and departments in the district/division
  • Actively promotes and enforces a safety-first work environment and positive safety culture
  • Engages and motivates employees to deliver the best possible customer experience
  • Accountable for the safe execution of field activities
  • Sets safety expectations with employees
  • Resolves safety issues/concerns in an appropriate and timely manner
  • Communicates safety lessons learned and promotes continuous learning of safe work methods, practices, and procedures
  • Makes decisions and prioritizes work to ensure the safe and appropriate use of assigned resources
  • Sets clear expectations and provides ongoing feedback to employees regarding their performance
  • Effectively addresses performance issues
  • Conducts comprehensive performance reviews (per applicable bargaining unit contract)
  • Responsible for the proper application of local union contracts and agreements
  • Works with managers and employees to resolve grievances and concerns in a timely and complete manner
  • Participates in pre-construction reviews and other activities to ensure the timely and efficient execution of field operations
  • Coordinates work with other utilities, other Eversource departments, and outside contractors as necessary
  • Ensures work complete within budgetary guidelines
  • Prepares, reviews, and approves time, expense, materials and other company records in an accurate and timely manner and in accordance with established guidelines
  • Demonstrates and role models a customer-first attitude
  • Seeks to quickly resolve customer issues by collaborating with employees and other departments
  • Fulfills storm duty assignments and participates in on-call rotation as required
  • Responsible for continuously monitoring the work planning process from initiation to close out for department work performed
  • Serves as primary construction liaison with the Customer Care, Engineering, Warehousing/Transportation, and Stations Operations organizations in addition to external stakeholders such as municipalities and other utilities
  • Ensures that all job packages are construction ready and that the material availability is adequate to meet the construction schedule
  • Coordinates external agencies (ie – Telco) and internal support to ensure that critical path is maintained on all large projects
  • Supports the scheduler in producing an accurate schedule encompassing all work to be performed in the areas within the planning window
  • Works closely with the Outside Supervisors to address emergent issues and customer priority jobs
  • Prepares weekly/monthly status reports highlighting the key performance metrics for the district

Requirements

  • Working knowledge of methods, work practices, and procedures regarding the safe construction, operation, and maintenance of electric T&D facilities and infrastructure at both secondary and primary operating voltages
  • Possesses strong analytical and problem-solving skills
  • Must maintain switching and tagging qualifications
  • Must have a strong knowledge of computers and related technology and have the ability to learn and utilize available information technologies
  • Ability to use PC desktop applications (e.g., Microsoft Word & Excel)
  • A Bachelor's Degree or equivalent related experience required
  • Five to ten years of related experience is required
  • Valid Motor Vehicle License required
  • Must be available to work emergency restoration assignment as required
  • Must be available to travel between MA/CT/NH as necessary
  • Work is conducted outside, in varied conditions and terrain including adverse weather conditions, and in a normal office environment which requires sitting, walking, standing, stair climbing and completion of paperwork
  • Drives to various job site locations and customer premises to supervise work, and review or discuss construction job requirements
  • May work with computers for long periods of time during the day
  • Subject to shift work including weekends
  • Off-hour on-call responsibility is required on a rotational basis
  • At times requires working long hours in response to outage situations and shift coverage requirements
  • Must be able to manage multiple activities simultaneously to meet deadlines and customer requirements
  • Requires being able to effectively relate to customers and the general-public under stressful circumstances and for prolonged periods
  • Must be able to clearly articulate job and safety related information to employees and to effectively address performance issues in a constructive manner
  • Requires being able to respond to problem situations in a timely manner at all hours of the day or night

Nice to have

  • Previous experience in electric distribution is preferred
  • Previous experience in a supervisory role is also preferred
  • D.O.T. Driver's License preferred

What we offer

  • Competitive total rewards program
  • Potential incentive
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